Job Description:

We are seeking a detail-oriented and compliance-driven Servicing QC Specialist to join our operations team. The ideal candidate will have 3+ years of experience in mortgage servicing quality control, with strong knowledge of HUD/FHA, GSE, and investor guidelines. This role requires expertise in auditing servicing activities, identifying process gaps, and ensuring adherence to regulatory and investor requirements. The candidate will play a critical role in maintaining servicing accuracy, minimizing risk, and supporting audit readiness. In addition, the specialist will be responsible for tracking and managing exceptions, ensuring timely resolution and documentation of discrepancies to strengthen overall servicing quality. 

RESPONSIBILITIES

- Conduct QC reviews across servicing functions including payment processing, escrow administration, default management, and claims. 

- Validate compliance with HUD/FHA, GSE, and investor requirements through systematic audits. 

- Review documentation for accuracy, completeness, and fraud prevention. 

- Prepare QC reports summarizing findings, trends, and corrective actions. 

- Track and manage exceptions by documenting discrepancies, monitoring resolution timelines, and ensuring corrective actions are implemented. 

- Collaborate with Operations to resolve discrepancies and implement corrective measures. 

- Support audit readiness by maintaining centralized QC records and ensuring timely remediation of issues. 

- Recommend process improvements to enhance servicing accuracy, efficiency, and compliance. 

- Monitor KPIs related to servicing quality, regulatory adherence, and investor satisfaction. 

Ensure fraud prevention by validating account details, borrower information, and transaction accuracy.

QUALIFICATIONS

- Graduate degree or equivalent experience. 

- 3+ years’ experience in mortgage servicing QC or audit functions. 

- Strong knowledge of HUD/FHA, GSE, and investor servicing guidelines. 

- Familiarity with servicing systems (Black Knight MSP, Fiserv, or similar). 

- Ability to analyze complex loan data and identify discrepancies. 

- Strong oral and written communication skills. 

Consolidated Analytics | End-to-End Mortgage Solutions. Real Expertise. Real Results.

Consolidated Analytics is a data-driven mortgage solutions partner supporting the full life of the loan, from origination through servicing and capital markets. We combine asset-level intelligence with enterprise-scale solutions to power smarter decisions and measurable business outcomes. Our integrated capabilities span due diligence, residential and commercial valuation, collateral and risk analytics, process and technology optimization, and regulatory compliance, helping clients operate with clarity, agility, and confidence in a rapidly evolving market.

What sets us apart?
We bring together deep mortgage industry expertise, integrated technology, and a multidisciplinary workforce to help clients optimize quality, drive operational performance, and enhance decision-making at scale. Across the loan lifecycle, whether managing volume, acquiring assets in bulk, scaling originations, launching or expanding servicing, or navigating market and regulatory change, our teams deliver with clarity, compliance, and speed.

Core Services
• Mortgage Due Diligence
• Property Valuation + Analytics
• Mortgage Fulfillment (Origination and Servicing)
• Default Services (Claims, REO, Rental Management)
• Risk + Compliance Advisory
• Business Process Solutions (BPS)

Our Evolution
Over the past decade, we’ve strategically acquired and integrated best-in-class firms, including OpEXNOW, Equitable Mortgage Solutions, Carrington Property Services, and RealInfo into a unified platform designed to meet the demands of today’s dynamic market.

We’re not just a vendor, we’re a partner built for transformation.

Careers
We’re always hiring talented professionals who want to grow, lead, and win.