About DFTBA Records, LLC

DFTBA is an e-commerce enterprise that seeks to make a positive difference in our world. Our company's history--led by owners Hank and John Green--is grounded in the online space and collaborating with content creators to craft, sell and deliver high-quality products for their communities and supporters. As we have grown, so has our ability to do good--through our Good Store brand, we have proudly donated more than $12M to charities including Partners in Health and Coral Reef Alliance. And we are continuing to grow, motivated, not by personal gain, but by our potential to do more good. 

We at DFTBA value creativity, problem-solving and, most of all, people. We are dedicated to attracting and investing in a diverse staff and welcome all experiences, perspectives and values that make you uniquely you. 

About the role

The Inventory Specialist works closely with the Inventory Supervisor and Warehouse Leadership to keep our warehouse operations accurate, organized, and running smoothly. This role is a key connector between receiving, inventory control, fulfillment, and production, ensuring inventory accuracy, resolving discrepancies, and supporting event and project shipments. In addition to hands-on inventory and receiving work, the Inventory Specialist helps coordinate workflow and communication when the Inventory Supervisor is unavailable.

This role is intended as a progression opportunity for current Inventory Assistants.

What you'll do:

• Receive and process purchase orders, verifying shipments against supplier documentation for accuracy;
• Label, record, and store inventory in ShipHero according to company standards;
• Maintain a clean, organized, and safe warehouse and receiving environment;
• Support inventory preparation tasks including cycle counts, kitting, labeling, and stock organization;
• Safely operate warehouse equipment, including forklifts, in compliance with all safety policies;
• Lead inventory cycle counts and audits to ensure ongoing inventory accuracy;
• Investigate, reconcile, and resolve inventory discrepancies, including identifying root causes;
• Maintain accurate inventory data in ShipHero, including lot code tracking, bin transfers, and adjustments;
• Manage inventory-related tracking in Airtable and other reporting tools;
• Coordinate directly with Procurement, Finance, Fulfillment, Production, and Leadership to resolve inventory issues;
• Support workflow prioritization and operational continuity when the Inventory Supervisor is unavailable;
• Assist with training, documentation, and process improvement initiatives across warehouse operations.

Qualifications

• At least one year of experience in warehouse, inventory, or logistics operations;
• Working knowledge of warehouse management systems (ShipHero preferred);
• Experience with Airtable, Google Sheets, or similar tracking tools;
• Strong organizational skills and attention to detail;
• Effective communication skills and ability to collaborate across teams;
• Forklift certification (or ability to obtain within 60 days).

Physical Requirements

• Ability to stand for extended periods (up to 8 hours)
• Ability to bend, stretch, twist, stoop, lift (up to 25 lbs), and reach overhead
• Ability to push or pull up to 50 lbs
• Ability to safely climb ladders
• Comfort working in hot or cold warehouse environments
• Ability to work around fragrant products (coffee, soap, tea, eco-friendly cleaners)
• Near vision sufficient to identify close-range details

More details about the position

Job Title: Inventory Specialist

Starting Wage: $20-24/hour DOE

Status: Full-Time, Non-Exempt

Benefits Provided: Health, dental and vision insurance, basic life insurance, long-term disability insurance, paid vacation and sick time.

Reports to: Inventory Supervisor

Supervisory Position: No

Location: Missoula, MT

This position is eligible for inclusion in the DFTBA Workers Union.

To learn more about DFTBA, visit our websites: https://store.dftba.com/ and https://good.store 

All offers of employment are contingent upon a comprehensive background check.