Arthrex San Diego, a proud representative of Arthrex products and innovative surgical techniques, is seeking a talented and driven Associate Sales Representative to join our high-performing team in San Diego, California. This is a hands-on, developmental role designed to build the foundation for a successful career in orthopedic sales. Associates are expected to show up prepared, execute at a high level, and earn increasing responsibility over time.

The Associate Sales Representative is responsible for achieving predetermined sales goals and quotas within their team’s assigned territory. Sales Representatives must establish, build and maintain customer relations through constant communications and in-person appointments. This position is specifically responsible for maintaining expert knowledge of our market-leading product portfolio. You will be consulting surgeons in the operating room regarding the use of Arthrex products and procedures.

Essential Duties and Responsibilities:

• Primarily responsible for meeting and exceeding sales objectives for the territory.
• Represent Arthrex San Diego, an independent agency authorized to sell Arthrex products, by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
• Assist in case coverage, product preparation, and intraoperative support in the operating room
• Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws, regulations, accreditation and licenser requirements and company policies and procedures.
• Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
• Maintain training in sales skills, product features/benefits and other critical business applications.
• Collect competitive data and remain current on industry, customer and competitive trends.
• Manage inventory, case logistics, and product movement with accuracy and urgency.
• Support billing processes, purchase orders, and operational workflows.
• Maintain accurate account and customer data within all Arthrex systems
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
• Ability to lift up to 35 pounds on a regular basis.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, additional responsibilities may be assigned, as required, by management.

Requirements

Education and Experience:

• 0-2 years of orthopedic, healthcare, military, or related field; sports medicine exposure preferred
• Prior sales experience is a plus, but not required
• Bachelor’s degree
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Must be comfortable in a fast paced, open operating room environments
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
• Knowledge of operating room protocols and procedures is appreciated
• Ability to learn and retain a high level of technical information, including anatomy and indications as it relates to surgery and procedures

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• MS Office
• Ability to create an effective business plan (30/60/90)
• Commission-driven individual
• Strong public speaking and communication skills
• Strong sense of urgency
• Ability to work well under pressure
• Self-assurance and competitive drive
• Ability to work independently, make decisions and take responsibility for them
• Abide by all Compliance and Code of Conduct policies

Machine, Tools, and/or Equipment Skills:

• Current driver’s license
• Access to your own transportation

This is a salaried position with a range of $67,000–$80,000 during the initial training period. Following successful completion of onsite training (typically 7–9 months) and demonstrated sales performance, the role transitions to include additional performance-based incentives.