**INFRA Internal team only. Applications due Wednesday, May 13th by 5:00pmCST. HQ location preferred.**
Do you thrive on building relationships? INFRA is seeking a Growth Strategist to support the growth of our cooperative by building meaningful relationships with independent retailers. This means understanding their businesses, supporting their goals, and connecting them to the INFRA community designed to help them thrive.

This role is less about “selling” and more about earning trust, showing value, and guiding retailers into a community that benefits them. You’ll meet retailers through conversations, referrals, and industry events, and help them understand how INFRA can support their success over time.

You’ll also play a key role in bringing INFRA’s growth strategy to life by translating priorities into action, maintaining momentum, and guiding work across the full retailer lifecycle from first connection through onboarding and early engagement.

What you will own and improve:

Relationship-Driven Growth

• Build and maintain trust-based relationships with independent retailers, prospects, and partners

• Understand each retailer’s business, challenges, and goals, and connect them to relevant INFRA value

• Represent INFRA’s values and spirit when creating relationships with retailers that solidify their engagement in the community and stick with them through the years

• Represent INFRA as a credible, consistent presence in the independent retail community

Retailer Outreach & Pipeline Development (Inbound + Outbound)

• Develop and maintain a healthy pipeline through outreach, referrals, inbound engagement, and industry events

• Represent INFRA at trade shows, retailer gatherings, and events, using them to initiate and deepen relationships

• Complete the full recruitment cycle and ensure every prospective retailer experiences timely, thoughtful, and personalized follow-up

• Create momentum through consistent engagement and clear next steps

• Partner internally to align outreach with retailer needs and INFRA priorities

Onboarding & Early Member Support

• Deliver a relationship-centered onboarding experience that goes beyond process

• Guide retailers through the journey from initial connection to membership through early engagement, including connecting them to the right people, programs, and tools

• Listen for needs and proactively connect members to value across INFRA

• Strengthen early engagement so members quickly see and experience impact

Growth Strategy Execution & Coordination

• Translate INFRA’s growth strategy into clear priorities, actions, and forward progress across the pipeline

• Drive consistent execution by ensuring opportunities, relationships, and onboarding efforts move forward with pace and intention

• Identify gaps, blockers, or missed opportunities and adjust approach to maintain momentum and achieve growth goals

• Bring structure and follow-through to growth efforts, ensuring relationships, outreach, and onboarding move forward smoothly

• Maintain accurate, usable records of retailer engagement and history in CRM systems

• Optimize CRM usage and workflows to support team processes, visibility, and consistency across the growth lifecycle

• Continuously improve how INFRA connects with and supports retailers across the growth journey

• Partner across teams to ensure a coordinated and supportive experience for every retailer

What you already know:

• 5–8+ years in relationship-driven business development roles (business development, partnerships, professional services, sales & marketing, account management, or similar) including ability to prepare written plans and schedules, identify objectives, and manage budgets.

• Preferred experience in the natural foods or grocery industry, including exposure to retail environment, distribution, vendor engagement or similar.

• Demonstrated depth of experience using or optimizing CRM systems to track and manage engagement (such as Dynamics, Salesforce, Hubspot, etc)

• Understanding of and ability to speak to the realities of running a retail grocery business, including operations, margins, labor, merchandising, and day-to-day decision making at the store level

• Possesses a spirit of curiosity about what else might be possible and is energized by new opportunities, including the drive to open doors, follow up, and follow through to make things happen.

• Strong prioritization skills. Comfortable navigating and organizing multiple projects, complex logistics and relationships, tight deadlines, and high-pressure situations, all while producing results with exceptional attention to goal attainment, detail and accuracy.

• Experience owning or contributing to pipeline development and conversion

• Depth of communication expertise. Practiced active listening, determining root causes, flexibly communicating, incorporating feedback, and keeping everyone up to date.

• Proven leadership through influence. Ability to inspire others by communicating value/benefits, leading by example, and utilizing a spirit of service approach.

• Proactive, solution-oriented, iterative mindset with high value on continual improvement.

• Lover of data including management, analysis, presentation, and forecasting skills. 

*US Travel is required for this position, up to 20%.

*This role is based in our St. Paul, MN office within our hybrid workforce.

INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking result in stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities may be less confident in applying for positions where as little as one skill doesn’t appear to fit – we welcome your resume and encourage you to apply.

INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our a tight-knit team and members. Each of us receives a full suite of employee benefits including paid vacation and sick time; health, dental, vision, disability, and life insurance; a health savings account; a 401(k) retirement plan; and more.

Position Details:  

Status:  Full Time Exempt, Salaried  

Reports to: Growth Manager  

Location: INFRA HQ as part of hybrid workforce (currently 3 days/week in office) 

Travel requirements: up to 20%  

Pay info: 65,000-80,000-95,000