Position: Program Manager

Program: Housing First

Non-unionized - Out of Scope

Employment Terms: Permanent Full-Time

Compensation: 4 weeks vacation, monthly EDO, 4% employer matched pension, a competitive non-profit sector wages and benefit package.

Apply By: 11:59 pm (CST), May 16, 2026

Vacancies: 1

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About John Howard Society of Saskatchewan

We're a well-established non-profit provincial organization that provides effective, just, and humane services in response to the causes and consequences of crime, and assists individuals who are at risk or are involved in the criminal justice process.

Our Mission

The John Howard Society of Saskatchewan provides prevention, intervention, support services, and advocacy for individuals who are at risk or are involved in the criminal justice process.

Our Vision

Communities have effective, just, humane practices that support positive social outcomes.

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Position Summary

Under the supervision of the Director of Operations, or their designate, the Program Manager provides oversight of program operations, staff supervision, and service delivery to ensure program participants are supported through best practices. Responsibilities include supporting case management, managing human resource functions, overseeing budgets and reporting, and collaborating with key stakeholders to meet contractual and organizational objectives.

Key Accountabilities

• Operational Leadership
• • Provide comprehensive oversight of all program operations to ensure effective, high-quality service delivery.
  • Supervise and support frontline staff to promote accountability, performance, and professional growth.
  • Participate in meetings with key internal and external stakeholders.
  • Provide oversight and guidance related to program participant case managers including supporting staff in the development and implementation of case plans for participants with complex needs.
  • Review and approve incident reports and any follow up required post-incident.

• Administrative and Human Resources
• • Lead the recruitment, hiring, and onboarding of frontline staff.
  • Conduct annual performance evaluations and probationary reviews.
  • Mentor and coach staff to support skill development and performance improvement.
  • Implement progressive discipline measures when required.
  • Maintain direct supervisory oversight of frontline staff.
  • Complete and submit all required reports per contractual and funding requirements.
  • Monitor program outcomes, performance indicators, and contract compliance.
  • Oversee daily program operational expenditures.
• Additional Responsibilities
• • Provide on-call or after-hours support as required .
  • Perform other duties as assigned.

• Maintain confidentiality
• Perform all other duties as assigned/needed.

Qualifications

• University Bachelor’s degree in the Human Services sector
• Experience in a supervisor/management including performance management
• Experience managing staff in a unionized environment would be considered an asset
• First Aid and CPR
• Suicide Intervention training
• Non-Violent Crisis Intervention
• Food Safety training
• A valid driver’s license
• Criminal Record/Vulnerable Sector check

Knowledge, Skills and Assets:

• A commitment to the philosophy, goals, and objectives of the John Howard Society.
• A understanding of best practices when working with complex needs clientele including those experiencing homelessness, addiction and/or struggling with mental health.

Skills:

• Excellent communication, organizational, interpersonal, and time management skills.
• Demonstrated ability to maintain positive relationships with staff, clients, businesses, government representative, etc.
• Complex Case Management
• Stakeholder engagement

Additional Information

The above statements reflect general details considered necessary to describe the principal functions of the job and shall not be construed as the detailed description of all work assignments that may be inherent to the position.

Criminal Record Check Requirements

Your past doesn’t need to define your future. JHSS requires a Criminal Record and Vulnerable Sector Check for all eligible employees, though the presence of a criminal record will not alone preclude employment and will be investigated to determine the circumstances and the relevance.