Join the revolution in hospitality tech!

Nomni is the all-in-one platform built for hospitality operators - bringing POS, payments, ordering, loyalty, procurement, marketing, and data together in one system, with AI at its core.

We exist because hospo tech has been built around what's good for the people providing it, not the people using it. We're changing that. Built by operators, for operators - with 35,000 venues already on the platform across Australia and Southeast Asia.

One platform. One team. One company accountable for the outcomes that matter.

About the Role

We are looking for a commercially driven Senior Business Development Manager to build and own a high-quality pipeline of enterprise and multi-location clients for our loyalty and customer engagement platform.

With 6–8+ years in enterprise business development, you will be responsible for sourcing, engaging, and progressing new business opportunities with senior stakeholders across target industries. You will lead front-end deal development—from outbound prospecting and discovery through to shaping solutions and advancing opportunities toward close.

This is a high-impact, revenue-focused role working closely with the founder and leadership team. You will play a critical role in driving new business growth and establishing a strong foundation for scalable revenue.

What You’ll Do

● Enterprise Pipeline Development
Own end-to-end pipeline generation by identifying, targeting, and engaging enterprise and multi-location businesses (F&B groups, retail chains, malls, property developers). Build a consistent pipeline of qualified opportunities.

● New Business Acquisition
Drive outbound prospecting across multiple channels (LinkedIn, email, calls, events) to secure meetings with senior decision-makers (CMO, Head of Marketing, Digital, Operations).

● Discovery & Commercial Qualification
Lead structured discovery conversations to uncover business needs across customer retention, loyalty, CRM, and revenue growth. Qualify opportunities based on commercial potential and strategic fit.

● Solution Development & Deal Progression
Work closely with leadership to shape tailored solutions aligned to client objectives. Position our platform effectively and progress opportunities through the sales funnel toward close.

● Stakeholder Management
Navigate complex buying groups and build relationships with multiple stakeholders to drive consensus and momentum.

● Market & Vertical Strategy
Identify high-value verticals and emerging opportunities. Provide insights on market trends, competitive positioning, and go-to-market strategy.

● Pipeline Management & Forecasting
Maintain accurate CRM data, track pipeline health, and manage deal progression with discipline and accountability.

Tools and Frameworks

• CRM: HubSpot, Salesforce, Pipedrive
• Prospecting: LinkedIn Sales Navigator, Apollo, ZoomInfo
• Communication: Slack, Google Meet, Zoom
• Documentation: Notion, Google Workspace
• Methodologies: Account-Based Selling, Consultative Sales, Enterprise Pipeline Management

Qualifications

• 6–8+ years in business development or enterprise sales, ideally in SaaS, fintech, or digital platforms
• Proven track record of generating pipeline and closing or progressing enterprise deals
• Strong experience engaging senior stakeholders in complex organizations
• Skilled in consultative selling, discovery, and commercial positioning
• Demonstrated ability to build pipeline from scratch through outbound efforts
• Excellent communication, negotiation, and stakeholder management skills
• Highly self-driven with a strong sense of ownership and accountability for results
• Disciplined in CRM usage, pipeline tracking, and follow-through

Good to Have

• Experience in loyalty programs, CRM, customer engagement, or marketing technology
• Background working with F&B, retail, malls, or property developers
• Familiarity with SaaS + custom solution selling models
• Understanding of customer lifecycle, retention strategies, and campaign mechanics
• Existing network in enterprise or mid-to-large business ecosystems