Community of Practice: Media

Reports To: Media Director

Location: Cleveland, Ohio

Employment Type: Full-Time, Salaried

Who Is Marcus Thomas?

Marcus Thomas is one of the country's leading independent advertising and marketing agencies, and we're independent again on purpose. We bought ourselves back from private equity so our clients and our people come before shareholders. We're 200+ people who work with fewer layers and less bureaucracy, focused on one goal: turning chaos into clarity, built around each client's problem.

We do the work ourselves, with real judgment and real people. We roll up our sleeves, ask a better question, figure it out, and stay in it for the long term. Offices in Cleveland and Cincinnati, Ohio; Buenos Aires, Argentina; and Santiago, Chile, working across creative, media, public relations, social, digital strategy and technology.

Location and Work Arrangement

Local candidates are preferred for this role.

• Cleveland: Employees in the Cleveland area work from the Cleveland office each Wednesday and one additional day per week based on team needs.

Candidates must have an established primary residence in an approved state before an offer can be issued. We can’t issue an offer based on a planned future move without a valid address.

Employment Eligibility

Candidates must be legally authorized to work in the United States. Marcus Thomas is unable to provide employment visa sponsorship for this position now or in the future.

About the Role

The Media Coordinator supports the day-to-day execution of media work across billing, trafficking, buying, planning and reporting. This role helps keep campaigns accurate, organized and on schedule while partnering with media teammates, agency disciplines and external vendors. It is a strong opportunity to build a broad media foundation and grow toward a Media Planner, Media Buyer or Media Trader path.

Key Responsibilities

• One to three years of experience in marketing, communications or a related field
• Process monthly media invoices, including verifying accuracy, entering invoices and clearing discrepancies.
• Communicate accurate, clear broadcast traffic instructions to station partners.
• Support media buyers with buying, stewardship, posting and invoicing duties.
• Assist with the development of media strategies and plans using research tools and historical client data.
• Traffic digital and paid social campaigns accurately and on time.
• Maintain, update and distribute media plans, schedules and client documents.
• Track media expenditures and activity to support agency and client budget compliance.
• Prepare competitive reports, digital performance reports and initial insights.
• Prepare accurate, timely client-facing documents and complete quality checks before deadlines.
• Stay current on media opportunities, digital technologies and emerging trends, and share relevant information with the Media team.
• Build and maintain productive relationships with media representatives and vendors.
• Collaborate with research, account management, digital, new business and other agency disciplines, and support special projects as needed.
• Develop a strong media knowledge base by evaluating research data, forming points of view, learning system applications and understanding how media channels support client strategies and goals.

What Success Looks Like

Within 3 Months

• Learn core media workflows, systems, client requirements and team standards for billing, trafficking and documentation.
• Complete assigned invoice, trafficking and reporting tasks accurately and on time with appropriate guidance.
• Build effective working relationships with Media teammates, agency partners and key vendors.

Within 6 Months

• Independently manage recurring billing, trafficking, plan maintenance and reporting responsibilities for assigned work.
• Identify discrepancies early, communicate clearly and help keep campaigns and budgets on track.
• Contribute useful research, competitive context and initial insights to media planning and performance discussions.

Within 12 Months

• Serve as a dependable day-to-day partner who consistently delivers accurate work and anticipates next steps.
• Demonstrate growing fluency across media channels, tools and client objectives, with clear readiness for expanded planning, buying or trading responsibilities.
• Suggest practical improvements that make team processes, documentation or reporting more efficient and consistent.

Required Qualifications

• A four-year degree in marketing, advertising, communications, business or a related field.
• One to three years of experience in marketing, communications or a related field
• Strong attention to detail and commitment to quality, including the ability to complete multiple or repetitive tasks while meeting deadlines.
• Strong problem-solving, organizational and multitasking skills.
• Clear verbal and written communication skills.
• Strong analytical skills and the ability to perform media math.
• A collaborative, solutions-oriented approach and a strong work ethic.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Genuine interest in media and in developing effective solutions for clients.

Preferred Qualifications

These qualifications may help someone ramp up more quickly, but they aren't required for consideration.

• Internship, coursework or early professional experience in media, advertising or marketing.
• Exposure to media planning, buying, trafficking, billing or reporting tools.
• Experience working with digital or paid social campaigns and performance metrics.

Benefits Highlights

• Time Off: A flexible time-off policy, with most employees taking approximately four to six weeks annually.
• Family Support: Twelve weeks of fully paid parental leave.
• Health and Wellness: Medical, dental and vision coverage, plus telemedicine, behavioral health resources.
• Lifestyle Support: Wellness and creative stipends, phone plan support and partner discounts.
• Financial Benefits: A 401(k) with company contributions, student loan repayment support and college savings options.

Team Values

At Marcus Thomas, our values shape how we work with each other and with our clients.

Community – We contribute to the growth of our agency, our industry and our communities.

Accountability – We show up, keep our word, and take ownership of our work and results.

Collaboration – We lead with empathy, listen actively and value every voice.

Curiosity – We stay curious, ask questions and bring new ideas to the table.

Diversity – We respect and celebrate different perspectives because they make the work stronger.

Make Work Play – We bring energy, creativity and joy into everything we do.

Our Hiring Process

Our hiring process helps us learn about your experience while giving you a clear understanding of the role, team and agency. It typically includes an initial recruiter conversation, a hiring manager interview, a team or leadership interview, and final selection.

We may use AI-assisted tools to help organize and review application materials. These tools may compare résumé information with job qualifications and highlight relevant experience for our recruiting team. Candidates may opt out of AI-assisted résumé screening when applying.

With candidate consent, we may use AI-assisted tools to record and transcribe interviews. Candidates may opt out of recording or transcription at any stage without affecting their consideration.

AI tools don’t make hiring decisions. Our recruiting and hiring teams review candidate information and decide who moves forward.

Diversity, Equity & Inclusion

At Marcus Thomas, different perspectives strengthen our teams and our work. We’re committed to fair access to opportunity and an environment where employees can contribute, develop and succeed.

We encourage applications from people with a wide range of identities, experiences and backgrounds, including those historically underrepresented in advertising and marketing.

Marcus Thomas provides equal employment opportunities to all qualified applicants and employees. Employment decisions are made without regard to any status protected by applicable law.