Our Mission: 

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry. 

MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. At the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission. 

Position Summary: 

The Billing Operations Specialist is responsible for processing high-volume client invoices, accurately recording payments and deposits, and maintaining timely and accurate billing information. This role requires strong attention to detail, organization, and efficiency, along with the ability to work comfortably with technology and manage multiple priorities in a fast-paced environment. The Billing Operations Specialist will also support additional administrative and operational functions as needed.

Essential Duties and Responsibilities:  

Billing & Invoicing

• Process and issue a high volume of client invoices accurately and efficiently.

• Review verified invoices and supporting billing information prior to processing.

• Enter and maintain billing information accurately within applicable systems.

• Ensure invoices are processed according to established policies, procedures, and timelines.

• Identify and address discrepancies or missing information prior to completing billing transactions.

• Maintain a high level of accuracy while working efficiently in a high-volume environment.

• Maintain accurate and up-to-date pipeline, activity tracking, and forecasting within CRM systems. 
  Provide regular reporting and insights into leadership on regional performance and market conditions.

Payment & Deposit Processing

• Process and accurately record client payments and deposits within internal systems.

• Ensure deposits are posted accurately and timely based on established procedures.

• Review payment and billing information for accuracy and completeness.

• Research and resolve discrepancies related to billing or payment information as needed.

• Maintain accurate records to support billing and financial reporting processes.

Operational & Administrative Support

• Support additional administrative and operational functions related to IME services as needed.
• Follow established processes and internal controls to maintain accuracy and compliance.
• Assist with identifying opportunities to improve billing and administrative workflows.
• Collaborate with internal teams to resolve billing-related questions and ensure timely processing.
• Maintain organized and accurate documentation related to billing and payment activities.
• Take on additional responsibilities and projects as assigned.

Qualifications and Preferred Skills: 

• High school diploma or equivalent required; additional education in accounting, finance, business, or a related field is a plus.

• 1+ years of experience in billing, data entry, administrative operations, customer service, or another high-volume transactional environment.

• Strong attention to detail and commitment to accuracy.

• Ability to process a high volume of transactions and invoices efficiently.

• Strong organizational and time management skills with the ability to prioritize competing tasks.

• Comfortable working in a fast-paced, deadline-driven environment.

• Strong computer skills and ability to quickly learn and navigate new systems and technology.

• Strong written and verbal communication skills.

• Ability to follow established processes and procedures consistently.

• Demonstrated ability to work independently while also collaborating effectively with a team.

Nice to have:

• Experience with billing, payment processing, deposit processing, or financial data entry.

• Experience in a healthcare, medical-legal, insurance, or professional services environment.

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity.  Please note that we are unable to provide sponsorship assistance currently.  All applicants must have a valid work authorization for the country in which they are applying.

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact hr@mdpanel.com

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