Third in Charge (Pacific Fair)

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

We’ve built an iconic online brand and are now seeing that same success translate into retail, with stores in Bondi Junction, Pacific Fair and Chermside.

As our Third in Charge (Pacific Fair), you’re the energy on the floor. A key part of the leadership team, you’ll support the Store Manager and Assistant Store Manager to bring the Polly experience to life. Whether you’re leading by example on the shop floor or taking charge when the leadership team is away, you’ll help create a space our customers love, our team thrives in and where everything runs smoothly.

This is your opportunity to step up, build your leadership capability and be part of shaping what retail looks like at Princess Polly.

What You’ll Do

• Lead from the front creating a high-energy, on-brand customer experience that feels uniquely Princess Polly
• Drive results supporting key KPIs including conversion, ATV and UPT
• Own the floor step up to lead shifts, run the day, and keep the momentum high
• Coach in the moment elevate the team through real-time feedback, motivation and support
• Keep the store moving support stock flow, replenishment and a seamless shop floor
• Execute strong VM ensure the store is always styled, inspiring and trend-led
• Support operations opening/closing, cash handling and day-to-day store processes
• Build culture creates an inclusive fun team environment that’s high-performing, drives engagement, accountability and results.

Who You Are:

• An experienced retail team member, ideally in a supervisor or keyholder role
• Customer obsessed, with a natural ability to connect and create memorable in-store moments
• A strong seller who leads by example and drives results on the floor
• A confident communicator with emerging leadership skills
• Passionate about fashion and bringing trends to life for our customers
• Energetic, hands-on and thrives in a fast-paced environment
• A supportive teammate who lifts others and contributes to a positive culture

What’s In It For You:

• A clear pathway to grow your leadership career as our retail network expands
• Competitive salary, incentives and exclusive team perks
• Ongoing development and hands-on coaching from experienced leaders
• Work with a team that lives and breathes fashion, culture and community
• Join a brand that is energetic, inclusive and customer obsessed

Ready to step up, own the floor and be part of something big? Apply now and make it yours.

#PrincessPolly #PursueYourPassion #PrincessPollyCareers