Role Overview

• This important role is responsible for always maintaining the physical integrity of the community. This involves ensuring a safe and secure living environment for residents, visitors and staff, and always maintaining the integrity and appearance of the properties. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Property Manager.

Key Responsibilities

• Respond promptly, professionally, and thoroughly to all resident service requests and maintenance issues. 

• Troubleshoot and repair a wide range of items including plumbing, electrical, HVAC, appliances, and general carpentry. 

• Maintain a clean, organized, and safe environment in all work areas—including units, mechanical rooms, storage, and common spaces. 

• Perform routine preventive maintenance to ensure long-term functionality and avoid costly repairs. 

• Participate in daily property walks, inspections, and work order management to uphold TPC’s brand standards. 

• Prepare apartments for new residents with precision and care—making sure every home is spotless and fully operational before move-in. 

• Support the property team in maintaining five-star presentation standards throughout the community, including common areas, amenities, and grounds. 

• Communicate clearly and courteously with residents, treating every interaction as a customer service opportunity. 

• Participate in an on-call rotation and respond to after-hours emergencies with professionalism and urgency. 

• Collaborate with the Property Manager and other team members to identify and resolve recurring issues or areas for improvement. 

Qualifications

• High school education or equivalent is required; college degree is a plus but not a requirement.

• Valid driver's license and current automobile insurance is required.

• OSHA, Hoisting, EPA or Mass CSL all a plus.

• Must be reliable and have a work history of excellent attendance.

• One year minimum experience in residential property management or related field is required.

Since the 1950s, The Procopio Companies (TPC) has grown through four generations of family leadership and a deep commitment to place-making. We develop, build, and operate exceptional residential and mixed-use communities across high-growth markets throughout Southern New England and beyond. 

We are vertically integrated. Our core business lines include: 

• Development & Investment 

• Construction 

• Property Management (Bria) 

Core Values 

• We do hard things 

• We take ownership 

• We value relationships 

• We grow or die