Business Development Representative (Entry-level)
Education, Applied Behavior Analysis, Human Services, Healthcare

Location: Onsite in Foxboro, MA

Employment Type: Full-Time

Reports to: Manager, New Business Sales  

About QBS

QBS, provider of Safety-Care®, is a leader in behavioral crisis prevention training. Through our train-the-trainer model, we equip organizations—including schools, healthcare providers, and human services agencies—with the skills to reduce workplace crises and improve care.

Our mission-driven, high-impact team supports more than 250,000 certified professionals nationwide, helping organizations create safer environments for staff and the individuals they serve.

Position Summary

We are seeking a high-energy Business Development Representative (BDR) to drive pipeline growth and revenue opportunities through targeted prospecting and lead qualification. This role focuses on identifying, engaging, and qualifying prospective clients while representing QBS’s value proposition with professionalism and enthusiasm.

This role is ideal for candidates with little to no prior sales experience but interested in starting their career in B2B Sales – if you are coachable, driven to learn, and excited about making an impact, we encourage you to apply. The BDR will gain hands-on experience in prospecting, lead qualification, and building relationships with decision-makers, with guidance and mentorship from our sales team.

What You’ll Do

• Identify and engage prospective clients through research and outreach
• Build relationships with decision-makers and uncover opportunities aligned with Safety-Care’s mission
• Maintain consistent follow-up to advance opportunities
• Qualify leads to ensure they meet internal standards and move through the sales pipeline
• Schedule and support meetings between qualified prospects and the sales team
• Maintain accurate and timely activity records in the CRM
• Maintain organized and up-to-date prospect records to support pipeline visibility and reporting.
• Leverage CRM data to identify trends, opportunities, and areas for process improvement.
• Collaborate with Sales, Marketing, and Customer Success to continuously improve messaging, targeting, and processes
• Participate in team meetings and knowledge-sharing sessions to drive continuous improvement in prospecting strategies and sales processes.

What Success Looks Like

• High-volume prospecting results in a strong pipeline of qualified opportunities.
• Scheduled meetings consistently meet quality standards and conversion targets.
• Leads are accurately logged, tracked, and managed in the CRM with timely follow-up.
• Key performance metrics (e.g., number of qualified leads, meetings scheduled, pipeline contribution) are consistently met or exceeded.
• Feedback is actively applied, resulting in measurable improvement in outreach effectiveness.
• Maintains resilience, professionalism, and energy under rejection or challenging conditions.

Requirements

• Entry-level candidates encouraged – prior sales experience not required
• Bachelor’s degree preferred
• Coachable, curious, resilient, and motivated by purposeful work
• Strong verbal and written communication skills
• Highly organized and able to manage multiple priorities
• Ability to thrive in a fast-paced, mission-driven environment
• Demonstrated ambition to grow professionally and contribute to team success

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Professional Development

Compensation

• Base + Commission: $75,000-$85,000 (depending on experience and performance)

QBS is an Equal Opportunity Employer. QBS will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. QBS will grant employment, without regard to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law.