About Rebrandly

Rebrandly is the world's leading platform for branded link management, helping businesses create, track, and optimize their branded short links at scale. Processing billions of clicks per month, our platform is trusted by 1.3 million users and global brands including Versace, Toyota, PayPal, the NBA, and Zillow across more than 30 countries.

Founded in 2015, Rebrandly has been a remote-first company since day one, across the USA and EU. We're a profitable, stable business backed by Five Elms Capital with the foundation and ambition to scale aggressively.

We've built an enterprise-grade platform that tracks billions of links at 99.99% uptime, with HIPAA, SOC 2 Type 2, and GDPR compliance and advanced security and domain management capabilities trusted by brands and businesses across major industries worldwide. Our 100,000+ developers rely on our API daily to power their digital presence at scale. In fact, Zapier named us the #1 link shortener in 2025.

At Rebrandly, you'll join a diverse, global team building something genuinely remarkable.

We're looking for a Director of Revenue Operations who can elevate our current sales operations foundation into a comprehensive revenue operations function. Reporting to the Head of Sales, this role will build scalable go-to-market infrastructure, align cross-functional teams, and design systems that support clarity, accountability, and sustainable growth. The ideal candidate will optimize our dual PLG/SLG approach while ensuring seamless coordination across marketing, sales, and customer success.

This role will be remote. Occasional domestic and or international travel may be required.

Key Responsibilities

Sales Operations Excellence & Enhancement

• Own the end-to-end process of tracking the sales funnel and operational metrics, delivering regular insights to the business, and defining techniques to improve funnel performance for sales management
• Manage and maintain sales data in CRM (Salesforce, Hubspot etc.) and other software tools, ensuring data integrity and process optimization
• Drive forecasting processes, reporting, and overall performance cadence for Sales with enhanced accuracy and strategic insight
• Enhance Sales productivity by enabling the team to work smarter through simplified processes and intelligent automation
• Support Sales leaders with pipeline and opportunity inspection, providing deeper analytical insights and recommendations
• Lead the onboarding and training process of new Sales Representatives, developing comprehensive enablement programs

Strategic Revenue Operations Leadership

• Build and lead RevOps function, establishing frameworks that support both PLG and SLG motions
• Design and optimize sales, marketing, and customer success funnels to maximize conversion and retention across all channels
• Create executive-ready reporting frameworks that inform strategic planning and decision-making
• Develop cross-functional processes that create alignment between self-serve product adoption and sales-assisted growth
• Develop strategies and processes to mine Rebrandly’s vast free and PLG paid user base for sales opportunities

Advanced Analytics & Process Architecture

• Refine customer segmentation strategies, assist with territory planning and management, and create comprehensive plans to enhance renewal and up-sell processes
• Build scalable business processes that accommodate both high-velocity PLG transactions and complex SLG deals.
• Design an analytics infrastructure that provides actionable insights across the entire customer lifecycle
• Establish data governance frameworks, ensuring data quality and consistency across all systems
• Identify high-friction manual processes across sales, marketing, and CS and replace them with intelligent automation to drive efficiency, reduce rep burden, and accelerate pipeline velocity.

Systems & Technology Management

• Drive tooling strategy and implementation across Salesforce, HubSpot, and adjacent platforms (Intercom, Gong, Clay, Instantly, HeyReach, SFDC, HubSpot etc.)
• Lead GTM tech stack rationalization and optimization initiatives
• Support system integrations and transitions, ensuring seamless data flow between PLG and SLG systems
• Create operational frameworks that support product-led conversion while enabling sales intervention at key moments

Cross-Functional Partnership & Leadership

• Maintain regular check-ins with Sales Managers/C-Suite and others who contribute to opportunity development, determining how opportunities track against plan and identifying problems for strategic resolution
• Serve as senior GTM ops partner across Marketing, Sales, and Customer Experience teams
• Align PLG product metrics with traditional sales KPIs to create unified success measurements
• Partner with Product team to optimize in-product conversion experiences and handoff processes
• Build and mentor a RevOps team as the organization scales

Required Qualifications

• 7+ years of Sales Operations or Revenue Operations experience in B2B SaaS, with 2+ years in leadership roles
• Advanced Salesforce or Hubspot administration and implementation experience (required)
• Proven expertise with sales and marketing tools (HubSpot, Intercom, Gong, Clay, HeyReach, SFDC, etc.)
• Demonstrated ability to create complex reports, optimize processes, and manage executive dashboards
• Experience building or enhancing RevOps functions through high-growth phases
• Strong analytical and data management capabilities with experience in visualization tools
• Ability to translate high-level strategies into scalable system and process requirements
• Experience leading cross-functional initiatives in remote/global team environments
• Excellent executive communication skills with a hands-on, problem-solving approach

Preferred Qualifications

• Experience in companies with hybrid PLG/SLG go-to-market approaches
• Background in process architecture and business process design
• Experience with PLG analytics platforms and product analytics tools
• Previous experience building and leading RevOps teams
• Proven experience running scalable and successful inbound and outbound engines
• Familiarity with product-led conversion optimization and self-serve customer journeys
• Experience with ERP implementations and large-scale system migrations
• Experience leveraging AI tools and automation platforms (Clay, HubSpot AI features, n8n, etc.) to scale revenue operations processes and improve team productivity

Why You'll Love Working at Rebrandly

Rebrandly provides its full-time US employees with comprehensive benefits, including:

• Health & Wellness: Comprehensive medical, dental, and vision coverage with generous company contributions toward monthly premiums to keep you and your family healthy. We cover 100% of the premiums for short-term and long-term disability, basic life, and AD&D insurance. Plus additional support through HSA/FSA options and mental health resources with Talkspace.
• Work-Life Balance: Enjoy unlimited Flexible Time Off to recharge when you need it, giving you the flexibility to balance your professional and personal life.
• Financial Security: Build your future with our 401(k) plan featuring company matching, helping you invest in long-term financial well-being.
• Remote-First Culture: We're committed to supporting our distributed team with the flexibility and resources you need to do your best work from wherever you are.
• Our Values: Join a team that lives by our core values of Builder Mindset, Know Your Customer, Burning Ambition, Transparency, and Courageous Collaboration. We believe in creating solutions, putting customers at the heart of everything we do, communicating openly, and appreciating the contributions of our teammates.

Rebrandly does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in the United States, without sponsorship from the company. 

Rebrandly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.