About Stayntouch
Stayntouch is redefining how hotels operate. Headquartered in Bethesda, MD, we deliver a cloud-native PMS built for modern hospitality - flexible, intuitive, mobile-first, and designed to empower teams from the lobby to the back office. Our platform streamlines operations, unlocks new revenue opportunities, and elevates every step of the guest journey. Hoteliers can run their entire operation from any device, enabling staff to break free from the front desk and guests to personalize their stay from check-in to check-out. Trusted by iconic properties and brands, Stayntouch is the PMS for hotels that demand both simplicity and power.

About the Role

We are looking for an experienced Event and Field Marketing Manager to lead a diverse portfolio of events that build awareness, strengthen industry relationships, and generate measurable business results.

The Event and Field Marketing Manager will own the strategy and execution of Stayntouch’s event program, which includes several major industry trade shows and conferences each year, along with approximately 40 regional events, field marketing programs, sponsorships, consultant events, partner events, and smaller conferences.

This role requires someone who can think strategically while also managing the details that make an event successful. You will help determine where Stayntouch should invest, define the goals for each event, manage logistics and promotion, prepare our teams, and measure the impact after the event.

This is not a logistics-only role. You will be responsible for ensuring that every event has a clear audience, purpose, activation plan, and path to measurable results.

What You’ll Do

Event Strategy and Planning

• Develop and manage Stayntouch’s annual event and field marketing strategy.
• Build and maintain the event calendar across major trade shows, regional conferences, sponsorships, field events, consultant events, partner programs, and customer gatherings.
• Evaluate event opportunities based on audience fit, market priorities, relationship value, pipeline potential, cost, and expected return.
• Define the objectives, target audience, success metrics, budget, and activation plan for each event.
• Partner with Sales, Customer Success, Partnerships, and regional leaders to align events with priority markets, accounts, customers, and prospects.
• Identify opportunities to create more targeted field marketing programs around important markets, industry groups, customers, and partners.
• Manage the annual event budget and make recommendations on where to increase, reduce, or shift investment.

Event Execution

• Manage the full event lifecycle, including contracts, registration, booth selection, floorplans, shipping, signage, audiovisual needs, catering, travel, staffing, speaking opportunities, and on-site logistics.
• Serve as the primary point of contact for event organizers, venues, exhibit partners, production vendors, sponsors, and other external partners.
• Manage booth design, event assets, promotional materials, giveaways, and supporting collateral.
• Coordinate customer participation, executive attendance, speaking opportunities, private meetings, dinners, happy hours, and other event activations.
• Provide clear event briefs, timelines, staffing plans, and expectations to internal participants.
• Attend key events and oversee on-site execution to ensure a professional and engaging Stayntouch presence.
• Manage multiple events at different stages of planning without losing sight of deadlines or details.

Pre-Event and Post-Event Marketing

• Develop integrated pre-event marketing plans that drive awareness, registrations, booth traffic, meetings, and attendance.
• Coordinate email campaigns, landing pages, social content, digital promotion, appointment-setting efforts, invitations, and sales outreach.
• Partner with Sales to identify target accounts and contacts before each event.
• Create event toolkits that give attendees the messaging, schedules, account information, and resources they need to be successful.
• Establish consistent lead capture, qualification, and follow-up processes.
• Work with Marketing Operations and Sales to ensure event leads are routed, tracked, and followed up with promptly.
• Develop post-event campaigns that continue the conversation with attendees and prospects.

Measurement and Optimization

• Establish reporting that measures event performance across attendance, engagement, meetings, leads, opportunities, pipeline, revenue influence, and cost efficiency.
• Analyze event ROI and provide clear recommendations about future participation.
• Conduct post-event reviews with key stakeholders to document results, feedback, and opportunities for improvement.
• Develop benchmarks that help Stayntouch compare performance across different event types and markets.
• Continuously improve event playbooks, processes, reporting, and activation strategies.

What You’ll Bring

• Five or more years of experience in event marketing, field marketing, or a related B2B marketing role.
• Experience managing a large portfolio of trade shows, conferences, sponsorships, field events, and executive or customer events.
• The ability to connect event activity to broader marketing, sales, relationship-building, and revenue goals.
• Strong project management skills and the ability to manage several complex programs at the same time.
• A hands-on approach and willingness to manage both strategy and detailed execution.
• Experience managing budgets, negotiating contracts, and working with agencies and vendors.
• Strong communication and cross-functional collaboration skills.
• Experience working with CRM, marketing automation, project management, and event technology platforms. Experience with Salesforce and HubSpot is preferred.
• Strong analytical skills and experience reporting on event performance and ROI.
• The ability to travel occassionally and support events that may take place outside standard business hours.
• Experience in B2B SaaS, hospitality technology, travel, or the hotel industry is preferred.

What Success Looks Like

• Built a clear and prioritized event strategy tied to Stayntouch’s business objectives.
• Created consistent processes for planning, promoting, executing, and measuring events.
• Improved visibility into the pipeline, revenue, relationship, and brand impact of event investments.
• Increased pre-scheduled meetings, target-account engagement, and post-event follow-up.
• Helped the organization make better decisions about where and how Stayntouch participates in industry events.
• Delivered organized, professional, and memorable experiences for prospects, customers, partners, and employees.

Comprehensive Benefits That Have You Covered

We offer a benefits package designed to support your wellbeing - inside and outside of work - so you can show up at your best.

• Medical, Dental & Vision Coverage - Competitive plans with options that fit your needs

• 401(k) with Company Match -  We help you invest in your future
• Competitive Compensation + Strong OTE  -  Rewarding performance in a high-impact role
• Company Paid Life & Disability Insurance  - Added peace of mind for life’s what-ifs

• Generous PTO -  Because great work requires real rest
• Paid Holidays -  Including company-wide days designed to unplug and recharge

Additional Perks

• Remote-first work environment with autonomy and trust
• Career growth & development opportunities, from leadership access to cross-functional collaboration
• A mission-driven team reinventing how hotels operate and serve guests

Stayntouch does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, ancestry, genetic information, veteran status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, and matriculation or any other characteristic protected by law. Employment decisions at Stayntouch are based on merit, qualifications, and abilities. Stayntouch is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at hr@stayntouch.com.