About TESO Group
Founded in 2017 in New York, TESO Group is an Asian-inspired lifestyle retail company bringing premium Asian products and culture to the U.S. market. With brands including TESO LIFE, TESO X, and TESO Mini, we offer a curated mix of beauty, snacks, home goods, and trendy collectibles—delivering quality, value, and a unique shopping experience.

Position Overview

The Performance & Talent Development Specialist supports the Company’s performance management, talent development, leadership development, and HR/workplace compliance training programs. The role coordinates quarterly performance processes, talent reviews, development planning, and required HR training activities.

This position partners with HR and business leaders to maintain consistent performance practices, identify capability gaps, support employee and leadership development, and ensure required HR and workplace compliance training is delivered and documented.

The role focuses on people, leadership, performance, and HR compliance development. Store operational SOP and technical job training remain owned by Operations or the applicable business function.

Job Responsibilities

1. Performance Management

• Support coordination and administration of quarterly performance review cycles, including timelines, communications, documentation, completion tracking, and follow-up.
• Support goal-setting and performance evaluation processes to promote consistency across departments.
• Prepare performance reports and identify incomplete, overdue, or inconsistent evaluations.
• Prepare data and materials for performance calibration discussions.
• Track development and improvement actions resulting from performance reviews.
• Analyze performance results to identify recurring capability and development gaps.

2. Leadership Development

• Support design and delivery of leadership development programs for supervisors, managers, and emerging leaders.
• Develop training content, facilitator materials, participant guides, and development tools.
• Coordinate leadership workshops, manager training, coaching sessions, and development activities.
• Partner with HR and business leaders to identify leadership capability gaps and recommend development solutions.
• Measure participation, completion, feedback, and effectiveness of leadership development programs.

3. HR & Compliance Training

• Coordinate and deliver required HR and workplace compliance training.
• Support training on workplace conduct, harassment prevention, professional behavior, attendance expectations, performance management, manager responsibilities, and Company HR policies.
• Maintain the annual HR compliance training calendar and completion records.
• Track mandatory training completion and follow up on overdue requirements.
• Update HR training materials based on policy, regulatory, or organizational changes.
• Partner with Employee Relations on training needs identified through workplace trends or recurring issues.

4. Training & Development Administration

• Coordinate training schedules, invitations, attendance, acknowledgments, and completion records.
• Maintain training materials, development tools, templates, and program documentation.
• Support learning needs assessments using performance data, talent reviews, employee feedback, and leadership input.
• Collect participant feedback and evaluate training effectiveness.
• Track training KPIs and prepare periodic training and development reports.

5. Reporting & Analytics

• Maintain accurate performance, talent, succession, IDP, and training data.
• Prepare monthly and quarterly dashboards and management reports.
• Identify trends, completion gaps, capability risks, and development priorities.
• Ensure records are complete, confidential, organized, and audit-ready.
• Escalate significant gaps, overdue requirements, or data integrity concerns to the appropriate HR leader.

Education
• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Psychology, Education, or a related field preferred.

• Equivalent education and relevant HR/talent development experience may be considered.

Professional Experience
• 2–4 years of experience in Human Resources, Learning & Development, Talent Management, Performance Management, or a related HR function preferred.

• Experience coordinating performance review or employee development programs preferred.

• Experience developing or facilitating employee or manager training preferred.

• Multi-location or retail organization experience is a plus.

Knowledge & Skills
• Knowledge of performance management processes and practices.

• Understanding of learning and development principles, leadership development, talent review, succession planning, and IDPs.

• Familiarity with HR policy and workplace compliance training.

• Strong facilitation, presentation, written, and verbal communication skills.

• Strong organization, project coordination, and follow-through.

• Ability to analyze HR data and prepare clear reports.

• Proficiency in Excel, PowerPoint, and Word; HRIS/LMS experience preferred.

• Ability to handle confidential employee and talent information appropriately.

Core Competencies

• Planning & Organization — manages multiple recurring cycles, deadlines, and stakeholders.

• Facilitation & Communication — communicates clearly and facilitates effective learning.

• Analytical Thinking — identifies trends and translates data into development priorities.

• Attention to Detail — maintains accurate performance, talent, and training records.

• Collaboration — partners effectively with HR, leaders, managers, and Operations.

• Accountability & Follow-Through — drives assigned actions through completion.

• Continuous Improvement — improves tools, processes, and program effectiveness.

• Confidentiality & Professional Judgment — protects sensitive employee and talent information.

Compensation

$28 per hour + Quarterly Performance Bonus

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid Annual leave and sick leave

Job Type: Full-time