SUD Quality Program Evaluator

Make an Impact Where it Matters Most

Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.

JOB SUMMARY & ESSENTIAL FUNCTIONS

The SUD Quality Program Evaluator supports the quality, effectiveness, and continuous improvement of Valle del Sol's Substance Use Disorder (SUD) programs through program evaluation, performance measurement, grant oversight, and data analysis. Working with program leadership and clinical teams, the Evaluator reviews program quality indicators, documentation completeness, service utilization, patient engagement, and treatment outcomes to identify performance gaps and recommend improvements.

Using a data-driven, strengths-based, trauma-informed, culturally responsive, recovery-oriented, and patient-centered approach, this position coordinates grant evaluation, monitors milestones and deliverables, and prepares organizational and funder reports, including SAMHSA and GPRA reporting as applicable. The role supports evidence-informed decisions, accountability, and measurable program outcomes.

SUD Program Quality and Performance Evaluation

• Monitor and evaluate SUD program performance using quality indicators, service utilization, patient engagement, retention, treatment outcomes, and other established measures.
• Review clinical documentation and assessment records for completeness, timeliness, consistency, and adherence to established documentation standards; refer questions requiring clinical judgment to qualified clinical leadership.
• Analyze program placement, level-of-care, and funding alignment data to identify potential inconsistencies for clinical or operational review; do not independently make treatment or placement decisions.
• Develop and maintain performance dashboards, quality monitoring tools, and evaluation reports; interpret trends and present findings to leadership.
• Assess program fidelity and implementation of established evidence-based practices against defined program and grant measures.

Grant Evaluation, Data Management, and Reporting

• Coordinate evaluation and performance-monitoring activities for assigned grants, including work plans, timelines, milestones, and required deliverables.
• Collect, validate, manage, analyze, and maintain program and grant data, including GPRA and other SAMHSA-required measures when applicable.
• Prepare accurate, timely grant, federal, organizational, and stakeholder reports, including performance and outcome analyses.
• Monitor grant performance measures and reporting requirements; identify data gaps, compliance risks, and potential barriers to meeting deliverables.
• Prepare supporting records and analyses for grant monitoring visits, audits, and program reviews.

Continuous Quality Improvement and Collaboration

• Identify significant performance gaps, evaluate alternatives, and recommend practical quality improvement strategies to program leadership.
• Collaborate with clinical and operational leaders to develop improvement plans, establish measures of success, and monitor implementation and results.
• Coordinate with participating sites, clinical teams, internal departments, and external grant stakeholders to support consistent evaluation and reporting processes.
• Provide technical assistance and training to staff on data collection, documentation quality, evaluation tools, and reporting expectations.
• Facilitate evaluation and improvement meetings, document decisions and action items, and communicate findings and progress to relevant stakeholders.

Other Duties

• Maintain the confidentiality and security of protected information in accordance with HIPAA, 42 CFR Part 2, and Valle del Sol policies.
• Follow organizational safety, quality, ethical, and regulatory requirements and complete assigned training.
• Support Valle del Sol’s mission and commitment to culturally responsive care.
• Perform other duties as assigned.

QUALIFICATIONS

Education Required:

• Bachelor's degree in Public Health, Healthcare Administration, Behavioral Health, Social Work, Business Administration, or a related field from an accredited institution.

Preferred:

• Master’s degree in a related field; formal training in program evaluation, quality improvement, project management, or data analytics.

Experience Required:

• At least three (3) years of experience in healthcare, behavioral health, program evaluation, quality improvement, data analysis, or grant-funded program management.
• Experience collecting, validating, analyzing, and presenting data; monitoring performance measures; and developing reports or recommendations.
• Experience using electronic health records, databases, spreadsheets, or comparable reporting systems and collaborating with multidisciplinary teams.

Preferred:

• Experience with SUD programs, clinical documentation quality review, levels-of-care frameworks, or treatment outcome measures.
• Experience with federally funded grants, particularly SAMHSA, including GPRA collection and reporting.
• Experience developing dashboards, conducting quality improvement projects, and preparing funder or leadership reports.

Licensure/Certification Required:

• Arizona Level I Fingerprint Clearance Card, or ability to obtain within five (5) days of hire.

Preferred:

• PMP, CAPM, Lean Six Sigma, CPHQ, or comparable program evaluation, project management, or quality improvement certification..

Other Requirements

• Must be at least 18 years of age and authorized to work in the United States.
• Must successfully complete required pre-employment and ongoing screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of project management principles, program implementation, grant administration, and applicable federal reporting requirements.
• Knowledge of substance use disorder (SUD) treatment services, clinical assessment standards, levels of care, evidence-based practices, and applicable funding requirements.
• Knowledge of healthcare, behavioral health, integrated care, and community-based service delivery systems.
• Knowledge of program evaluation methodologies, continuous quality improvement (CQI), performance measurement, and clinical quality assurance processes.
• Ability to collect, validate, analyze, interpret, and present program data to evaluate effectiveness, monitor outcomes, and support data-driven decision-making.
• Ability to assess clinical documentation, program placement, service utilization, and treatment outcomes to identify quality concerns and opportunities for improvement.
• Ability to develop and maintain performance dashboards, evaluation reports, quality monitoring tools, and project documentation.
• Strong organizational and project management skills, including the ability to manage competing priorities, deadlines, and reporting requirements.
• Ability to identify operational and clinical performance gaps, recommend practical solutions, and collaborate with leadership to implement quality improvement initiatives.
• Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across multidisciplinary teams and external stakeholders.
• Ability to maintain confidentiality, exercise sound judgment, and promote culturally responsive, trauma-informed practices.
• Proficiency with Microsoft Office Suite, electronic health records (EHRs), databases, and data management and reporting applications.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Work Environment

This position may operate in clinical, office, or community settings including clinics, administrative offices, outreach locations, client homes, partner agencies, and community sites. Employees may interact with individuals experiencing behavioral health challenges, emotional distress, or complex social needs. Standard safety precautions and personal protective equipment (PPE) may be required as applicable.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Typical requirements may include:

• Sitting, standing, walking, bending, and reaching for extended periods
• Operating computers, mobile devices, and standard office or clinical equipment
• Travel to various Valle del Sol locations or community sites when required
• Lifting or moving materials or equipment up to 25 pounds

Schedule & Travel

Work schedules may vary based on program needs and may include evening or weekend hours. Some positions may require local travel between Valle del Sol sites or community locations.

Equipment

Employees may operate standard office, clinical, and communication equipment including computers, phones, printers, electronic health record systems, laptops, and mobile devices.

COMPLIANCE REQUIREMENTS

Employees must maintain compliance with all Valle del Sol policies and applicable regulatory requirements, which may include:

• Licensure, certification, credentialing, and/or privileging requirements applicable to the position.
• Required immunizations and occupational health clearances.
• Tuberculosis (TB) testing and Hepatitis B screening or declination, when applicable.
• Arizona Level I Fingerprint Clearance Card when required by law or program.
• Valid driver’s license and acceptable driving record when operating a vehicle for company business.
• Completion and maintenance of required training, certifications, and continuing education.

Failure to obtain or maintain required credentials, clearances, or compliance requirements may impact eligibility for employment or continued assignment in the role.

Equal Opportunity Employer

Valle del Sol is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Valle del Sol is committed to providing a work environment free from discrimination and harassment.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform the essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these functions.

If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at VdSHR@valledelsol.com.

Additional Information

This job description has been reviewed to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities or a contract of employment. Management reserves the right to modify, add, or remove duties as necessary.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• 401(k)
• 401(k) matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Life Insurance
• Paid Disability Insurance
• Paid time off
• Employee assistance program
• Employee discount
• Professional development assistance
• Referral program
• Particpation in the NHSC Loan Repayment Program for qualifying positions!