Revenue Operations Lead

About Nok:

Nok Recommerce is the end-to-end circular operating platform for full-service reverse logistics and multi-channel resale. The company offers the only platform that provides a full-service solution for managing the entire reverse logistics and recommerce process through a product offering of technology, data, refurbishment facilities, and resale services that seamlessly convert returned products into new revenue streams without compromising a company’s supply chain or brand integrity. Through a nationwide network of specialized facilities, Nok is the only company that can fully manage the receipt, disposition, and resale of returned and excess products, effectively powering the entire circular ecosystem of any durable goods brand or retailer.

Nok is backed by seasoned entrepreneurs and institutional investors like eGateway Capital, Tech Square Ventures, ATX Venture Partners, and Greycroft. We are fresh off a funding round and growing quickly.


About the role

  • As an Revenue Operations Lead at Nok,  you will be responsible for helping to build, manage, and optimize the revenue operations process at Nok. From lead generation to pipeline management and customer retention, you will work closely with the sales, marketing, and accounts teams to align efforts, and use data & analytics to measure and improve performance across departments. 

What you'll do

  • Manage and optimize the revenue operations process, from lead generation to pipeline management and customer retention

  • Work closely with the sales and marketing teams to align efforts and ensure a seamless prospect & customer experience

  • Use data and analytics to measure and improve performance, including tracking key metrics and providing insights to stakeholders

  • Monitor and ensure data accuracy and integrity within the company's CRM and other systems

  • Work with the sales team to ensure accurate and timely deliverables across the pipeline

  • Assist in the development and execution of sales and marketing programs to drive revenue growth

  • Collaborate with other departments, such as product and commercial, to identify and implement process improvements

  • Contribute to the development and continuous improvement of the revenue operations process

  • Stay up-to-date on industry trends and best practices in revenue operations

Skills and Qualifications

  • Bachelor's degree in business, finance, or a related field

  • Minimum of 2-3 years of experience in B2B revenue operations, sales operations, or a related field

  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions

  • Good organizational and time management skills, with the ability to prioritize tasks and meet deadlines

  • Knowledge of CRM, marketing and sales tools such as HubSpot, Klaviyo, Apollo.io and Salesforce

  • Familiarity with revenue recognition policies and procedures

  • Experience with data visualization tools such as Tableau, Looker, or Power BI

  • Excellent communication and interpersonal skills, with the ability to work cross-functionally and build strong relationships with stakeholders

  • Ability to operate independently & effectively with minimal supervision 

Benefits

  • 401(k) + limited match (up to $2,500 after 1 year of consecutive service)

  • 100% coverage for preventive care, and (at least) 80% paid for your medical, dental, and vision. This covers dependents, too, of course!

  • Flexible Spending Account

  • Monthly budget for fitness/wellness

  • Budget for education + professional development

  • Flexible Time Off

  • 16 weeks of parental leave

At Nok, our culture is the lifeblood of our organization. It's what drives us to push the boundaries of innovation and sustainability. We're a community of passionate individuals who share a common vision for a more circular and sustainable future. Collaboration is at the heart of everything we do, and in our fast-paced industry, adaptability is key. We embrace change and view challenges as opportunities to learn and grow. We're a team, not a family, that values diverse perspectives and fosters an environment where all team members can thrive.

The pay range for this role is:

85,000 - 110,000 USD per year (Austin Office)

Marketing

Austin, TX

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