About the role

As an Operations Supervisor at Nok,  you will play a crucial role in overseeing and coordinating the daily operations of our warehouse facility. You will be responsible for managing a team of warehouse associates, ensuring the efficient handling, storage, and distribution of goods, and maintaining a safe and organized work environment. This position requires strong leadership skills, exceptional organizational abilities, and a keen eye for detail.

What you'll do

• Team Leadership:

  • Supervise, mentor, and train warehouse associates, fostering a positive and productive work environment.

  • Assign tasks and responsibilities to team members, ensuring all operational duties are carried out efficiently and accurately.

  • Conduct regular performance evaluations and provide constructive feedback to team members, supporting their professional growth.

• Warehouse Operations Management:

  • Coordinate with other departments to ensure timely order fulfillment and efficient logistics processes.

• Safety and Compliance:

  • Enforce strict safety protocols and best practices to minimize workplace accidents and injuries.

  • Ensure compliance with all relevant regulations, standards, and company policies governing warehouse operations.

• Process Improvement:

  • Continuously assess warehouse operations to identify areas for improvement in efficiency and cost-effectiveness.

  • Implement process enhancements and operational strategies to optimize workflows and meet productivity goals.

• Quality Control:

  • Oversee quality control procedures to ensure that products meet the required standards before shipment.

  • Implement quality improvement initiatives to reduce errors and improve overall product quality.

• Communication:

  • Collaborate with other department leads and managers to maintain effective cross-zone communication.

  • Report regularly to senior management on warehouse performance, challenges, and opportunities.

Qualifications

• Bachelors Degree preferred

• Previous experience (typically 2-4 years) in warehouse operations, with some experience in a supervisory or leadership role.

• Proficiency in using warehouse management software and other relevant technology.

• Outstanding organizational and problem-solving abilities, with a keen attention to detail.

• Ability to thrive in a fast-paced, deadline-driven environment while maintaining composure under pressure.

• Knowledge of safety regulations and compliance standards in a warehouse setting.

• Effective communication skills, both verbal and written, to interact with staff at all levels and external partners.

• 401(k) + limited match (up to $2,500 after 1 year)

• 100% coverage for preventive care, and (at least) 80% paid for your medical, dental, and vision. This covers dependents, too, of course!

• Flexible Spending Account

• Monthly budget for fitness/wellness

• Budget for education + professional development

• Flexible Time Off

• 16 weeks of parental leave