About North Point Hospitality
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development.

What do we bring to the table?

• Enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages and more!

What you'll do (mostly this...other duties may be assigned):

• Handles a high volume of customer inquiries while ensuring each guest feels taken care of in a professional and friendly manner.
• Works with clients and vendors to validate and organize invoices, charge postings and payments.
• Communicates with groups regularly to ensure deadlines are met and the cancellation policy is understood
• Provides a warm welcome to groups and acts as the main point of contact; coordinates VIP deliveries and organize welcome reception as appropriate.
• Reserves and confirms rooms, meeting space, and banquet space when necessary.

What you should bring to the table:

• Bachelor's degree preferred
• 1+ years’ experience in a similar role, office environment
• Preferred hotel experience, preferably with a Marriott or Hilton Brand
• Professionalism
• Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
• Ability to display a consistently caring and respectful attitude
• Act as a gracious host to guests, vendors and candidates for employment