About North Point Hospitality
North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.
What do we bring to the table?
- Free Parking / On Bus Route
- Early Access to Earned Wages
- Medical, Dental and Vision Insurance
- Travel Discounts
- 401K Match
- PTO After 90 Days
- Competitive Pay
What you'll do (mostly this...other duties may be assigned):
- Greets and welcomes guests upon arrival.
- Manages guest check-in, check-out and billing processes.
- Handles sensitive guest information including room assignment and credit card/cash
- Responds to guest inquiries, ensuring that complaints or requests are handled timely and with
- Meets all in-service requirements, complies with all system policies and procedures
What you should bring to the table:
- High School diploma.
- 1-year experience in hotel front desk desired.
- High level of verbal and written communication skills.
- Customer service orientation with a friendly and outgoing personality.
- Computer skills.
- Attention to detail.
- Strong problem-solving skills and the ability to handle challenging situations calmly and effectively.
- Professionalism
- Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
- Ability to display a consistently caring and respectful attitude
- Act as a gracious host to guests, vendors and candidates for employment