About Nox Medical

Simply put, we believe in the power of sleep.

As sleep health champions, we want more and more people to wake up to a brighter day every day. And, we are making daily progress, as we help more organizations see sleep as transformational and a foundational pillar of health. We strive to give more access to the technology and care they need to lead fuller lives.

Our depth of knowledge in the science of sleep gives us a unique perspective on sleep as a critical intervention strategy in chronic disease. We help people see the right problem and the right way forward, elevating not just our solutions but also advancing the field of sleep medicine.

Our vision is to work with our partners — employers, health systems, health plans, government agencies, provider groups and others committed to transforming care — to expand sleep health care to where it is needed, so it can take its rightful place in the healthcare ecosystem.

About the role

Nox Medical's Service & Sales Operations Team is seeking a highly motivated leader to join our dynamic team. You will excel in our fast-paced, regulated environment while collaborating with a team of professionals and global distributors to provide innovative sleep diagnostic solutions. 

The successful candidate will be solution-oriented, eager to excel, and focused on continuous improvement.

Responsibilities

• Lead the Sales Operations team to support the execution of sales strategies through distributors. 
• Operational support for the international sales team. 
• Lead the creation and implementation of processes to support selling and delivering medical devices and Software as a Solution (SaaS).
• Create data-driven sales supportive initiatives in close collaboration with the Sales teams.
• Ensure internal systems, such as CRM systems, are fully utilized and effective in collaboration with IT to ensure seamless integration and functionality. 
• Analyze sales metrics to uncover trends, provide actionable insights, and drive performance improvements. 
• Work closely with other departments, including Sales, Customer Service, Manufacturing, Finance, and Quality, to ensure alignment of sales operations with overall business objectives.

Qualifications

• Master's degree in Engineering, Healthcare, Business Administration, or a related field.
• Minimum five years of experience in the field of Operations and proven leadership experience
• Experience in the medical device industry is highly desirable
• Understanding medical device regulatory requirements  e.g., ISO 13485, FDA is beneficial 
• Excellent communication and interpersonal skills, capable of working with cross-functional and international teams
• Established track record of a service-oriented mindset
• Established track record of initiative and ability to work independently and as a part of a team
• Creative thinking, strong analytical and problem-solving skills.

Applications for this position, including your CV and cover letter, should be submitted in English.

We are always interested in talented individuals who share our passion for improving people’s lives. Nox Medical embraces diversity. As an equal opportunities employer, we believe the foundation of our dynamic and pioneering spirit starts with a fair and inclusive culture. Our company culture focuses on bringing unique ideas and people together to spark innovation and teamwork.

If you need further information, please feel free to contact Auður Friðriksdóttir, VP of Service & Sales Operations, at audur@noxmedical.com.