About Oasis Solutions

Oasis Solutions is your local NetSuite, Sage 100 and Sage Intacct partner providing business management software solutions to small and mid-sized businesses throughout America. We have offices located in Louisville and Lexington, KY, TN, and NC, and serve clients throughout the United States.

Oasis offers the leading software solutions (on-premise and cloud) for accounting and business management (ERP), human resources, payroll, and time & attendance, CRM (Customer Relationship Management), Job Management, Document Management, Warehouse management, and more.

Main duties include: 

• Leads consulting engagements including but not limited to high level process analysis, process and reporting recommendation and transactional flow analysis.    

• Discovers, scopes, leads, and delivers multiple implementation or service-related projects.  May enlist the support of or delegate tasks to Senior Consultants, Technical Consultants, Consultants or Associate Consultants.  

• Provides career path guidance and mentoring to Senior Consultants, Technical Consultants, Consultants or Associate Consultants. 

• Provides sales engineering and other business development-related support including product demonstrations, association meeting attendance, user group meetings, etc. 

• Evaluates, troubleshoots, and resolves customer service requests submitted by customers to our helpdesk in either a level 2 or level 3 role. 

• Participates in onsite and in-house client visits, most often in a leadership role. 

• Fields inbound client communication, gather information, and coordinates internal action as required, including providing issue summary and issue ticket creation. 

• Achieves master-level competency in the relevant core product offering (Sage 100, NetSuite,  
  Intacct, etc.) and applicable database and reporting engines and select 3^rd party projects within mutually established timeframes. 

• Responsible for project and engagement profitability and scope adherence. 

• Meets established billable targets. 

• Aspires to and maintains the Oasis Core Purpose and Values.  

• All other duties as assigned. 

Qualifications and Competencies Summary: 

• Experience leading teams in multi-phased ERP implementation (accounting/finance, manufacturing, MRP, job cost, service, distribution, etc.) including planning, delegation, status updates, functional and technical work, process flow discovery, design and mapping, training, testing, go-live support, and project management. 

• 15+ years of experience in business process analysis and solution design or related experience. 

• 7+ years of experience in leading teams through multiple projects concurrently. 

• Experience in performing project or team coordination including meeting scheduling and preparation. 

• Experience in client communication, in person, email or voice with emphasis on issue resolution. 

• Experience in generating scopes of work, including discovery, design, planning and delivery to the letter of said scope. 

• Experience in employee development, utilizing an existing career path framework.