About OddBytes, LLC

We’re in the business of connecting people to more of what they'll love.  Our products are never complete.

We are always looking for new, innovative ways to introduce people to things that match their lifestyle. 

Our team of oddballs are no strangers to the world of digital marketing. Backed by 15+ years of experience, our team is led by top experts in product marketing, ecommerce, and browser apps.

** Perk for candidates: We have an amazing office in Huntington Beach, CA a block from the beach, shops, and restaurants. It's a cool place for employees to have meetings or important conversations and to keep up with coworkers more regularly. It's a great option if you are looking for more of a hybrid schedule to make and keep human connections! And if you are not in the SoCal area, our office doors are always open, and we encourage you to take advantage of the office space for in-person training and periodic visits!

WHAT’S in it for YOU

• You’ll thrive in a collaborative environment with a casual atmosphere. 
• Embrace challenges with a solution-oriented mindset.
• Experience the impact of your work on the business.
• Enjoy autonomy and flexibility with asynchronous work.
• Work across the organizational hierarchy, collaborating with all levels of the business.

OddBytes is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance.

Our commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

About the role

Reporting to the SVP, Operations, the Junior Creator Success Manager, is a trusted partner to our creators—supporting them from onboarding through sustained success on the platform. The ideal candidate will be instrumental in driving satisfaction, retention, and growth by building strong relationships and delivering a smooth, hands-on experience. Whether it’s rolling up your sleeves to optimize creator pages or sharing strategic best practices on content and engagement, you’ll be there every step of the way. This role requires excellent communication skills, sharp organizational skills, and a genuine passion for the creator economy. The ideal candidate is proactive, resourceful, and excited to help creative talent thrive.

What you'll do

• Relationship Management: Build and maintain strong, trust-based relationships with creators by understanding their unique goals and providing personalized, strategic support.
• Onboarding & Training: Lead new creators through a smooth onboarding experience, delivering training and resources to help them maximize content performance and monetization.
• Performance Optimization: Monitor creator performance metrics, deliver actionable insights, and recommend or implement strategies to improve engagement and earnings.
• Feedback & Insights: Collect and synthesize creator feedback to identify opportunities for product improvements and enhance the overall support experience.
• Issue Resolution: Proactively troubleshoot and resolve challenges, ensuring creators receive timely, effective solutions that keep them moving forward.
• Revenue Enablement: Help creators unlock new monetization opportunities and scale their earnings to support both creator and platform growth.
• Cross-Team Collaboration: Partner with teams across product, support, marketing, and sales to align on strategies that drive creator success.
• Trend Monitoring: Stay current on industry trends, platform updates, and creator economy best practices to continually level up the support experience.

Qualifications

• 2-3 years of experience in creator or influencer management and support.
• Strong communication and interpersonal skills.
• Ability to build and maintain relationships with a diverse group of creators.
• Excellent analytical and problem-solving skills.
• Passion for supporting creative talent and the creator economy.
• Ability to work independently and as part of a team.