Legal Intake Specialist

About Oguz Law


We are OguzLaw, a successful and empowering law firm based in California. We provide services in immigration, personal injury, asylum, corporate, and trademark law in the United States.

 

As a leading San Francisco Bay Area-based law firm, we cover all cities in California, from Concord and San Jose to Lafayette, San Diego, Los Angeles, and Walnut Creek. Beyond our location, we offer our services on a global scale, reaching clients not only across the United States but also in various international locations.

 

OguzLaw is focused on making our clients’ American dreams come true with our professional team of nearly 90 experienced legal professionals. As a multicultural and multilingual team, we are committed to supporting our clients through accessible, inclusive, and collaborative legal services. By leveraging technology and innovation in everything we do, we provide efficient and tailored assistance for our clients’ needs.

 

To define our services, we specialize in helping entrepreneurs and immigrants start and structure successful ventures and support immigrants seeking a fresh start in the U.S. or justice after an injury. Moreover, we handle global hiring and fundraising, assist immigrants in smoothly completing visa processes, and lead business owners in navigating intellectual property matters safely. Committed to forward-looking, results-oriented solutions, we customize our approach to address our client’s unique goals and needs, representing the interests of foreign and domestic businesses, entrepreneurs, investors, and immigrants in the legal environment of the United States.


About the role


  • We are currently seeking a highly motivated and professional Legal Intake Specialist to join our dynamic team.
  • This remote position is ideal for a candidate who is fluent in Turkish and English and has a strong interest in our areas of practice.
  • Working hours for this role are between 09:00 and 17:00 according to the Pacific Time Zone where our office is open, which corresponds to 19:00 in the evening and 03:00 in the morning TR time. As of November, this will be updated to 20:00 in the evening and 04:00 in the morning TR time.

What you'll do


  • Handle inbound calls via OpenPhone and respond promptly and professionally.
  • Manage and reply to messages received through WhatsApp, Meta, and TikTok.
  • Engage with potential clients who reach out through online forms, ensuring timely follow-up.
  • Conduct preliminary consultations with prospective clients to gather essential case information.
  • Accurately assess client needs and direct them to the appropriate legal department (e.g., asylum, business immigration, family-based, litigation).
  • Assist with the sale and processing of Change of Status, F1, and B1/B2 visa applications as needed.
  • Maintain accurate records of client communications and consultations.


Qualifications


  • Prior experience in client intake, customer service, or a legal environment preferred.
  • Strong verbal and written communication skills in English (additional languages are a plus).
  • Ability to manage multiple communication platforms efficiently.
  • Professional, empathetic, and client-focused approach.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively in a fast-paced, team-oriented environment.

Support Functions

Remote (Turkey)

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