About On Point Holdings, LLC

On Point Holdings, LLC is a values-driven management firm guiding five specialized businesses united by purpose and performance. Our portfolio includes On Point Solutions, LLC (metal fabrication equipment), SteelPoint Machine Tool, LLC dba DNE Laser USA (machine tool and welding systems), OpEx Service, LLC (machine tool maintenance and repair), Steel Mountain Marketing, LLC (digital agency), and Big Game Steel (sheet metal storage systems). We invest in excellence, lead with integrity, and empower our teams to create impact across industries.   

Learn more here: https://www.onptholdings.com/

Learn about OpEx Service here: https://www.opex-service.com/

Job Title: Senior Field Service Engineer
Classification: Exempt (Salaried, Eligible for Overtime)
Reports To: General Manager
Compensation: $85,000-$110,000+
Overtime Eligibility: Yes, in compliance with state and federal laws

Summary

The Senior Field Service Engineer is a leadership-level technical role responsible for advanced installation, troubleshooting, and maintenance of CNC-controlled machine tools and automation systems. In addition to providing expert technical support, this role manages and mentors junior engineers, fosters professional development, and actively participates in leadership training to strengthen team performance and organizational growth.

Key Responsibilities

• Represent OpEx and manufacturer partners with professionalism, integrity, and a strong work ethic.
• Lead, mentor, and provide technical guidance to Field Service Engineers and other junior team members.
• Install, commission, repair, and troubleshoot CNC-controlled machine tools and automation equipment.
• Diagnose and resolve complex mechanical, electrical, hydraulic, and electronic issues.
• Provide advanced customer guidance on equipment operation, maintenance, and safety.
• Support knowledge transfer by coaching less-experienced engineers and ensuring adherence to best practices.
• Attend leadership development and technical training to strengthen management capabilities and technical expertise.
• Communicate effectively and professionally with supervisors, internal teams, and customer personnel.
• Interpret, analyze, and communicate technical and engineering drawings.
• Demonstrate expertise in I/O modules, servo amplifiers, control systems, and feedback mechanisms.
• Apply a deep understanding of electrical, hydraulics, pneumatics, EtherCAT/Ethernet networking, and industrial electronics.
• Maintain a positive, customer-focused attitude and uphold high service standards at all times.

Qualifications

• Bachelor’s degree in Engineering, Mechatronics, or related field (or equivalent technical experience).
• 5+ years of field service experience with CNC machinery and/or industrial automation.
• Proven ability to lead, mentor, and coach junior engineers in both technical and professional development.
• Advanced proficiency with mechanical, electrical, hydraulic, and pneumatic troubleshooting.
• Familiarity with Allen Bradley PLCs and related industrial control systems preferred.
• Strong communication and leadership skills with the ability to balance technical and managerial responsibilities.
• Proficient in computer applications for documentation, reporting, and communication.
• Valid driver’s license and ability to travel extensively as required.
• Must be legally authorized to work in the United States without current or future sponsorship.

Additional Requirements

• Ability to lift up to 40 lbs. and safely work in industrial environments.
• Flexibility for extensive travel, including occasional overnight or weekend assignments.
• Comfortable working remotely while maintaining consistent communication with internal teams.
• Willingness to attend trade shows, customer events, and training sessions as needed.

Working Conditions

This role operates in a collaborative, fast-paced environment across remote, field, and technical settings. Field service requires frequent travel, independent decision-making, and direct interaction with industrial machinery and customers. All employees are expected to follow safety standards, uphold accountability, and contribute to a culture of continuous improvement.

Application Process

Employment is contingent upon successful completion of a background check and drug screening. Depending on the role, a mechanical aptitude test may be required. Candidates may also be asked to sign a non-compete and non-solicitation agreement to protect company information, clients, and relationships.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Applicants requiring reasonable accommodation during the hiring process may contact HR at savannah@onptholdings.com. This employer participates in E-Verify.