Valor is the leader in mineral management, oil and gas accounting and oil and gas consulting. The company was built by multi-generational mineral owners and experienced mineral managers to bring peace of mind to mineral and royalty owners. Valor utilizes its proprietary best-in-class mineral management software, mineral.tech®, to efficiently and effectively manage minerals and royalties for our clients. Valor is headquartered in Fort Worth, Texas. We provide solutions for owners of oil and gas assets which include comprehensive land and mineral rights management solutions, oil and gas accounting, digital filing, division order processing, and other oil and gas related back-office solutions that can be tailored to your specific needs.

As Salesforce Administrator, you will lead the way in Salesforce becoming Valor’s “single source of truth”!  You will meet with the C-Suite and Directors for strategic planning to create custom solutions for unique business needs.  You will lead a team of Salesforce professionals to bring these custom solutions to life.  Valor currently uses Marketing Cloud, Sales Cloud, and Data Cloud.  

We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a deep understanding of the Salesforce platform who can understand both our current setup and our business objectives in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms and clearly explain design options and their potential impact. 

Candidates outside a reasonable commuting distance will be considered for a hybrid role.

To be considered for the position, all candidates must complete the following two assessments:

1.  https://go.cultureindex.com/p/b2oFGARP6h
2. https://www.ondemandassessment.com/o/JB-UJ2DMDM3L/landing?u=1143070

Responsibilities

This is a varied, business-facing role with the following responsibilities:

• All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules, troubleshooting
• Administer and maintain our Salesforce CRM platform.
• Customize Salesforce fields, page layouts, record types, reports, and dashboards.
•  Develop and maintain custom solutions using Salesforce tools such as Process Builder, Flow, and Apex.
•  Collaborate with various departments to understand their needs and translate business requirements into Salesforce solutions.
• Manage Salesforce data feeds and other integrations.
• Conduct data quality and integrity checks, and perform data migrations and uploads.
• Stay current with Salesforce releases and recommend new features and enhancements aligned with business goals.
• Document processes, including error reports and changes to field history tables.
• Understanding of basic triggers/Apex code knowledge
• Sandbox environment management
• DevOps/release management experience
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
• Identify unused or underutilized platform features
• Create a platform roadmap and define priorities, liaising with stakeholders
• Own the communication of any platform changes to end users and stakeholders
• Data management to improve Salesforce data quality, implementing rules and automation as needed
• Proactive system maintenance, including security reviews, release updates, health check, and Optimizer

 Qualifications and Background

Required:

• Strong Salesforce product knowledge and at least five years of hands-on Salesforce Administration experience. 
• Certified Salesforce Administrator

• Bachelor’s/Postgraduate degree or professional qualification

Preferred:

• Additional Salesforce certifications
• Experience with Tableau and Agent Force

Knowledge, Skills, and Abilities

• A proactive attitude to platform enhancements
• Designing scalable, best-practice solutions 
• Excellent relationship-building skills
• Ability to liaise with stakeholders at all levels
• Translating requirements into technical solutions
• Experience in change management and governance
• Training end users and key stakeholders
• Technical documentation
• Available and responsive to questions
• Experience implementing Salesforce configuration changes
• DevOps/release management experience

• Demonstrates continued personal/professional development 
• Is active in the Salesforce community