Account Manager

OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.




Job Purpose:


The Account Manager plays a key role in the Business Sales process. The position is the primary contact for all face-to-face, proactive sales efforts for a variety of complex and newly emerging products and services for a select segment of highly strategic customers.


Customer satisfaction as well as the financial performance of a specific number of accounts within an assigned market segment will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.

 

Essential Functions:

  • Develop/ maintain customer relationships (15%)
  • Cold call with established customer list (15%)
  • Manage the sales cycle and close business (25%)
  • Uncover new revenue opportunities and deploy resources as appropriate (15%)
  • Prepare and present effective proposals (15%)
  • Total of 15%: Develop sales plans Understand CBT's strategic direction and sales implementation processes
    • Motivate the team
    • Provide generalist level product knowledge/ expertise
    • Understand/ manage client's business: strategies and business issues Understand/ manage telecom
    • Demonstrate business acumen
    • Lead design of customer's tailored solution Interface with sales engineers
    • Provide regular updates to the Account Manager on each account Position with customers

 

Experience:

  • 3 to 5 years of experience
  • Salesperson from a competitive environment desired
  • Prior training/experience in data, voice, video and/or image communications, selling skills, and proposal generation required

 

Education:

  • Four years of College resulting in a Bachelor's Degree or equivalent
  • Preferred MBA

 

Special Knowledge, Skills, and Abilities:

  • Consultative Selling Sales
  • Process Customer Knowledge
  • Qualifying
  • Planning Product Knowledge
  • Business Acumen
  • Competitive Knowledge Resource Management
  • Self Management
  • Innovation
  • Resource Leadership

 

Supervisory Responsibilities:

  • No Supervisory Responsibility



Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

The pay range for this role is:

64,000 - 79,000 CAD per year (Ontario)

Canada

Ontario

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