OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.

Job Purpose

Provide network administration as a member of the OnX Canada infrastructure team. Execute procedures for break/fix repair, troubleshoot network related issues, change requests, and scheduled maintenance. Responsible for assisting in the network design, along with implementation and support of network devices. Responsible for customer network and procedure documentation.

Senior Network Engineer will also be responsible for network infrastructure discovery, design, implementation, and operations for client networking infrastructure/network projects.

Essential Functions

• 50% - Provide network administration as a member of the team

• 25% - Write, and maintain systems documentation and network diagrams; work with team leads to develop procedures and guidelines for implementation and management of network administration

• 20% - Network design and configuration

• 5% - Network capacity analysis, responsible for overview of managed customers capacity and proactive threshold alarms

• Hybrid, but plan for some work onsite at customer's facility

• Participate in on-call rotation for escalation support of technical issues, supporting the 24x7 operation environment; able to travel to provide planned and timely emergency support, as required

Education

• Four years of University resulting in a Bachelor's Degree or equivalent

• Cisco CCNP or above certification preferred

• Network+ certification

Experience/Background

• 10+ years’ Enterprise IT Infrastructure networking experience

• Experience with mission critical, 24x7 high availability environments required

• Working with troubleshooting tools such as ping, traceroute, nslookup, dig, wireshark

• Good understanding of IP sub netting including variable length subnet masks

• Experience with advanced dynamic routing and understanding of longest-match qualifier

• Experience with the following routing protocols: BGP, OSPF, EIGRP, and RIP

• Extensive hands on experience in the configuration and management of Cisco ACI

• Working knowledge of Cisco products and technologies, such as Umbrella, wireless, Catalyst Center, ISE, SNA

• Experience setting up Site-to-Site VPNs along with client VPNs

• Experience with stateful and Next Generation Firewalls including Palo Alto, Cisco ASA and FTD+FMC, CheckPoint.

• Experience with hybrid or blended cloud/on prem environments (AWS/Azure)

Special Knowledge/Skills

• Ability to analysis and improve on existing systems and architectures.

• Able to function efficiently in a multi-task environment and work under pressure.

• Expert communication skills, including the ability to document and demonstrate procedures and processes.

• A strong team player, strong interpersonal and team building skills

• Other industry certifications (e.g. VMware, Microsoft Certifications) definite assets.

• ITIL certification is preferred.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.