At OrthoFi, we're not just another player in the orthodontic industry – we're the driving force that helps orthodontists launch more smiles while ensuring top-tier patient care. Our tech-savvy solutions are the secret sauce that empowers orthodontic practices across the United States. With a track record of supporting over 2,000 practices, and in partnership with OrthoBanc, we've unlocked access to quality, affordable orthodontic care for a whopping 3.2 million patients and counting!
Picture this: Our cutting-edge Patient Acquisition software combined with our expert Revenue Cycle Management solutions propels practices to achieve jaw-dropping 13% year-over-year growth. Plus, when it comes to patient and insurance billing, our collection results leave competitors in the dust.
Behind our mission is a dynamic team of around 300 passionate individuals. Our headquarters is based in Denver, CO, with employees spread across several states. Join us in our quest to transform the orthodontic landscape – where innovation meets dedication, and starting more smiles are just the beginning.
Our purpose is to radically improve the way patients access and pay for quality elective care. Diversity, equity, and inclusion (DEI) ensures we can fulfill our purpose by creating a better, more equitable and inclusive workplace for our community members and healthcare experience for all.
By focusing on DEI, we are working towards our mission of connecting more patients with quality orthodontic and dental care and helping make treatment accessible to over 1 million patients a year by 2025. Equity is core to our mission to serve patients, and DEI is embedded in our core values, especially “seek diversity,” and “do what’s right.”"
OrthoFi is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
About the role
**This is a hybrid role based in Denver, Colorado, with two days per week spent working in the office.**
We are seeking a highly motivated and experienced Product Owner to join our dynamic team. As a Product Owner, you will play a crucial role in driving the development and success of the OrthoBanc product. You will be responsible for defining and prioritizing product features, collaborating with cross-functional teams, and ensuring the delivery of high-quality solutions that meet customer needs. If you are passionate about product development, possess strong analytical and communication skills, and thrive in a collaborative environment, we want to hear from you.Describe the role and team the candidate will be joining
What you'll do
- Product Vision and Strategy:
- Collaborate with the Product Manager to execute the product vision and strategy.
- Align product iteration goals with overall business objectives.
- Feature Prioritization and Requirements Gathering:
- Work with the Group Product Manager to assess and prioritize customer needs based on market trends, user feedback, and business priorities.
- Collaborating with stakeholders, customers, and the development team to gather and understand requirements.
- Write detailed and clear user stories that describe the product features and functionality from the user's perspective. These user stories serve as the basis for development and help the team understand what needs to be built and when a user story is considered complete and meets the expected standards.
- Maintaining and prioritizing the product backlog, which is a list of features, user stories, and tasks that need to be developed. Ensure the backlog is well-groomed, properly prioritized, and ready for the development team to work on.
- Participating in iteration or sprint planning meetings to determine which items from the product backlog will be included in the upcoming development cycle. Clarify any questions the development team may have about the requirements.
- Cross-Functional Collaboration:
- Foster collaboration between development, design, marketing, and other cross-functional teams.
- Communicate product requirements and ensure a shared understanding of goals and priorities.
- Monitoring the progress of the development team during each iteration and keeping stakeholders informed about the status of the product.
- User-Centric Approach:
- Advocate for the end user and ensure that product decisions are driven by user needs and feedback.
- Understand support trends to gather insights to inform product development.
- Adaptation and Change Management:
- Being flexible and open to changes in requirements or priorities. The Product Owner should be able to adapt the product backlog based on feedback, market changes, and evolving business needs.
- Risk Management:
- Identifying potential risks and challenges related to product development and actively working to address and mitigate them.
- Stakeholder Communication:
- Regularly communicating with stakeholders, including customers, executives, and other team members, to provide updates on product progress and gather feedback.
- Release Planning:
- Reviewing and accepting completed work from the development team to ensure that it meets the acceptance criteria and aligns with the product vision.
- Plan and coordinate product releases, ensuring timely delivery of features and improvements.
- Work with the Product Manager to manage the product roadmap and adapt it based on changing priorities.
- Quality Assurance:
- Collaborating with the development team and stakeholders to plan and execute product releases, ensuring that valuable features are delivered to customers on a regular basis.
- Performance Monitoring:
- Define and monitor key performance indicators (KPIs) to assess the success and impact of product features.
- Iterate on products based on data-driven insights.
Qualifications
- Bachelor's degree in a relevant field plus 2-5 years of experience as a Product Owner, or equivalent work experience.
- Certified Product Owner (CSPO), Certified Scrum Master (CSM), or Professional Scrum Master (PSM) certification is preferred.
- Deep understanding of Scrum principles and agile methodologies.
- Experience and knowledge within payments or fintech is preferred
- Excellent communication, coaching, and facilitation skills.
- Strong problem-solving and conflict-resolution abilities.
- A collaborative, proactive, and servant leadership approach.
- Experience with agile project management tools (e.g., JIRA, Miro, Jellyfish, etc.)
- Strong understanding of product development processes.
- Analytical mindset with the ability to make data-driven decisions.
- Be willing to travel up to 10% of the time based on business needs, including onsite visits when necessary.
Compensation: $75,000 - $105,000 annually
**Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**
Work Authorization: You must be authorized to work in the United States. The Company is unable to provide sponsorship for workers.