Who We Are

At OrthoFi, we're not just another player in the orthodontic industry – we're the driving force that helps orthodontists launch more smiles while ensuring top-tier patient care. Our tech-savvy solutions are the secret sauce that empowers orthodontic practices across the United States. With a track record of supporting over 2,000 practices, and in partnership with OrthoBanc, we've unlocked access to quality, affordable orthodontic care for a whopping 3.2 million patients and counting!

Picture this: Our cutting-edge Patient Acquisition software combined with our expert Revenue Cycle Management solutions propels practices to achieve jaw-dropping 13% year-over-year growth. Plus, when it comes to patient and insurance billing, our collection results leave competitors in the dust.

Behind our mission is a dynamic team of around 300 passionate individuals. Our headquarters is based in Denver, CO, with employees spread across several states. Join us in our quest to transform the orthodontic landscape – where innovation meets dedication, and starting more smiles are just the beginning.

Our purpose is to radically improve the way patients access and pay for quality elective care. Diversity, equity, and inclusion (DEI) ensures we can fulfill our purpose by creating a better, more equitable and inclusive workplace for our community members and healthcare experience for all.

By focusing on DEI, we are working towards our mission of connecting more patients with quality orthodontic and dental care and helping make treatment accessible to over 1 million patients a year by 2025. Equity is core to our mission to serve patients, and DEI is embedded in our core values, especially “seek diversity,” and “do what’s right.”"

OrthoFi is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Roles based outside of our Denver office can sit in any of the following states: Colorado, Florida, Georgia, Louisiana, North Carolina, Ohio, Tennessee, and Texas. Please only apply if you are able to live and work full-time in one of the states listed above.

The Opportunity 

This is a temporary role through February 2026 (with a possibility for extension), perfect for someone who’s ready to bring their ortho know-how to a fast-paced, rewarding new environment.

Are you a detail-oriented team player with experience working in a dental or orthodontic office? Do you understand how treatment fees, insurance, and practice workflows all come together to create a great patient experience? If so, this could be the perfect next step in your career!

At OrthoFi, our Treatment and Network Details Admins (TNDAs) play a vital role in setting new practices up for success on our platform. You’ll work closely with our Treatment and Network Details Specialists and Training & Implementation team to configure treatment plans and insurance details during the onboarding process. After a practice is live, you’ll continue to support them by maintaining treatment offerings, preparing for routine reviews, and helping to resolve insurance-related questions and updates.

This is a great opportunity for someone who’s worked in a dental or orthodontic office and is ready to bring their knowledge into a fast-growing technology company that’s redefining the patient financial experience.

What You Will Do

• Collaborate with new practices and internal teams to organize and review onboarding deliverables during the pre-implementation process.
• Enter treatment fees and service details into the OrthoFi system to ensure a smooth go-live experience.
• Interpret and validate basic practice offerings and fee structures using your dental/ortho background.
• Conduct online research to confirm provider network participation and contracted rates.
• Support the ongoing configuration of treatment plans, financial presentations, and claim submission forms.
• Communicate directly with practices via email to confirm updates, provide clarification, and offer periodic process reviews.
• Assist with resolving internal support tickets and questions related to treatment details or insurance setup.
  
  

The Skill Set

• Experience working in a dental or orthodontic practice—bonus if you’ve worked with insurance, treatment coordination, or patient financial planning.
• Familiarity with dental insurance, network participation, and billing cycles.
• Understanding of orthodontic procedures, appliances, and current treatment technologies.
• Strong communication skills—written and verbal—with professionalism and polish in all interactions.
• Excellent planning, organizational, and analytical skills with a sharp attention to detail.
• Comfort working in a fast-paced, tech-forward environment with evolving tools and processes.
• Proficiency with computers, especially Excel.
• A self-motivated, proactive mindset with strong time management skills.
• A desire to grow, make an impact, and support the orthodontic community.

What’s in it for you:

• Full medical, dental, and vision benefits with 100% employer paid options and buy up plans
• Flexible PTO
• Employer HSA contribution 
• 9 Company Paid holidays
• 401(k) match, 2% after 90 days of employment
• Supportive culture with one-of-a-kind growth opportunities
• Option to work from home or in the office
• Paid Parental Leave as well as a two-week "ease-back" program that enables parents to return part-time at full pay
• Company and team outings       
• Peer-to-peer recognition program
• Vendor discounts

Compensation: $45,000 - $50000 annually

**Please note that the above compensation information is a good faith estimate and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**

Work Authorization: You must be authorized to work for any employer in the US.