What does Packback do?
Packback’s mission is to help every student develop their unique voice, and the writing skills to express it.
We are a social learning and writing development platform powered by a proprietary A.I. that college professors use to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve critical thinking skills. Packback is used by more than 10,000 educators and 1.7 million students, who collectively author more than 10 million posts a year.
Packback is an award-winning company, and was just recognized as a 2024 Time Magazine “World’s Top Education Company”, as well as an INC 5000 Fastest Growing Organization for 3 consecutive years. Packback’s founders were recognized on the Forbes “30 under 30” list in 2020. Packback has been featured in The Wall Street Journal, Forbes, the New York Times, Chicago Tribune, and the Washington Post.
Packback is looking for a Software Engineer working on our AI Platform that will support our mission to awaken and fuel the lifelong curiosity in every student. As a Software Engineer at Packback, you will be building features that empower students and professors to have a better learning experience.
Packback’s A.I.-powered platform is used by educators in K-12 and higher education to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve student critical thinking skills.
Key job duties include:
Collaborate with a team of back-end engineers to build and maintain the Python APIs and data infrastructure that powers Packback’s AI-driven writing platform.
Research and implement machine learning models, natural language algorithms, and LLMs into features that provide feedback on student writing.
Participate in the full software development lifecycle; including: designing, building, testing, and deploying features in a fast-paced, agile environment.
Maintain high standards of code quality, documentation, and ensure the scalability and maintainability of our services.
Work closely with product and cross-functional teams to align technical solutions with business goals and product requirements
Why You Should Work at Packback
Reach - Our platform, Packback Questions, is used by more than 10 thousand educators and 1.5 million students, who collectively author more than 10 million posts a year. You will be a part of building a platform that has a huge impact on inspiring curiosity in students.
Training - We offer opportunities for learning and mentorship. We value people who like to wear many hats. You can get involved with the front end, back end, infrastructure and data functions.
Ownership - Packback is a rapidly growing company. You will have responsibility for bringing innovative features to market while working closely with the product team.
Want to learn more about engineering at Packback? Check out our docs repo on Github.
Requirements
We’re looking for somebody who is excited to work on our backend, infrastructure, and data codebases. You should be excited to learn, adapt, and grow within a highly-collaborative team environment. To succeed in this role, you should have experience building production web applications in Python using modern frameworks (we are migrating towards FastAPI, but mainly care that you’re a great developer), experience working with features powered by ML / NLP / LLMs, and a solid grasp on building reliable, production-level, web applications on the back-end.
Additionally, we’re looking for:
1-3 years of experience doing backend web development using a modern web framework (Django, FastAPI, or Flask)
Exposure to AI and machine learning workflows, such as data transformation, feature engineering, and model deployment.
Familiarity with interacting with and fine-tuning large language models or other natural language processing (NLP) technologies.
A foundational understanding of machine learning and AI principles.
It's great if you have
Experience working with cloud platforms like AWS, GCP, or Azure and familiarity with deploying scalable cloud infrastructures.
Strong SQL skills and exposure to ETL/ELT processes and data modeling workflows.
Comfort working in Linux/UNIX environments and with command-line tools.
Experience in startup or small company environments where adaptability and versatility are essential.
Familiarity with Infrastructure as Code (IaC) tools like Terraform.
Our commitment to diversity
Working in the Education Technology space, it is an ethical necessity for us to build a diverse and inclusive team in order to better consider the needs of our audience’s wide range of backgrounds and educational experiences. We provide regular training on topics of diversity, equity, and inclusion to all employees.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Perks of working at Packback
A culture that you can be proud to build: We work hard at building an inclusive culture of curiosity and continuous learning at Packback. In any role at Packback, being a good steward of our values and using them to inform decisions and communication can make an enormous impact on the business.
Work-life balance: Packback offers an unlimited vacation policy. Team members are encouraged to take time off for volunteer opportunities. Our engineering team is fully remote, and provides flexibility and support for working wherever makes the most sense for you.
Competitive Salary and Benefits: The salary range for this position is $98k - $108k annually + bonus. We set clear expectations for professional growth and offer an annual learning and development stipend.
Engineering
Remote (United States)
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