Join us in transforming higher education through the power of curiosity.  At Packback, we’ve pioneered an AI-powered social learning platform and unique instructional AI tools that are revolutionizing how students think critically and engage with their courses.  Our technology empowers professors to create personalized learning experiences that spark genuine curiosity and deeper understanding.  With a rapidly growing customer base of passionate educators and consistently glowing feedback, we’re not just changing education - we’re reimagining what is possible in today’s classrooms.  

About the role

Drive educational innovation across campuses as you lead a team of passionate sales professionals who are transforming education. As our regional field sales manager, you’ll empower your team to partner with forward-thinking professors who are ready to elevate their teaching through instructional AI tools. You’ll help build, coach and inspire a high-energy outside sales team, helping them foster meaningful relationships with professors who are eager to boost student engagement and critical thinking. Your strategic vision will help shape how we expand our presence across colleges and universities.

What you'll do

• Sales Strategy Development: Partner with VP of Sales to architect and execute breakthrough sales strategies to capture market share and exceed revenue targets
• Team Leadership and Excellence: Build and inspire a high-performing field sales team through targeted recruitment, comprehensive training and dynamic, in-field and hybrid coaching. Foster a culture of continuous improvement by implementing best-in-class training initiatives and professional development pathways
• Sales Optimization and Performance: Drive momentum through expert guidance in negotiation strategies, pipeline optimization, and closing techniques. Accompany account executives on campus visits to provide real-time guidance and support, elevating their ability to engage and influence academic decision-makers. Leverage your proven sales acumen to model best practices, troubleshoot challenges, and ensure seamless customer demos and interactions.
• Performance Tracking: Lead through metrics, using advanced KPI tracking to inform strategic decisions and maximize team effectiveness. Partner with Revenue Operations to refine processes and leverage analytics that accelerate sales success.
• Cross-functional leadership: Orchestrate seamless collaboration between marketing, product and customer success teams to deliver exceptional value to customers. Champion the voice of the customer, ensuring their needs drive our product evolution and market approach.
• Strategic Relationship Management: Cultivate and nurture influential relationships across higher education institutions. Position your team as trusted advisors who understand the unique challenges and opportunities to pair with Packback’s solutions.

Qualifications

• 3+ years of experience managing an outside sales team of at least 5 reps
• A demonstrated track record of your team consistently reaching goals and retaining high-performing reps
• 2+ years of experience in the Higher Ed Publishing industry. Ideally you have experience selling directly to professors.
• A strong understanding of technology use and implementation in an educational environment, particularly with Learning Management Systems and curricula
• Analytical skills and the ability to understand and manage a large sales pipeline
• Excellent leadership and communication skills with strong emotional intelligence
• A resilient, optimistic attitude that keeps you and your team always moving forward
• Ability to travel frequently within assigned territory
• We are looking for candidates in Eastern and Central time

Additional Information

• Applicants must be authorized to work for any employer in the U.S without the need for sponsorship. Packback does not offer visa sponsorship for this role. 
• Currently we are only able to hire from these states: AL, AZ, AR, CA, CO, CT, DC, FL, GA, HI, IL, IN, IA, KY, MA, MS, MI, MN, MO, NJ, NY, NC, OH, OK, PA, RI, SC, TX, VT, VA, WA, and WI

Why work at Packback?

Build a meaningful career while innovating the future of education as a part of a company culture that fosters the growth, safety, and creativity of its employees.

Intentional Culture

Packback knows that the single most important part of any company is its people. We take building and maintaining a conscious and intentional culture of open communication, curiosity, and leadership extremely seriously. We work hard to make Packback a safe environment where people can focus on doing great work instead of dealing with drama.  

Career Development

Packback’s career development tracks present a unique balance between clarity and guidance around defined paths, and room for our team to forge their own path. Each team has its own career development tracks with support and training, and still allow for customization of these paths to create a role where a team member’s full passions and abilities are put to use!

Thoughtful Benefits

• Generous leave policies for welcoming new children or family care
• Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)
• 401k plan (with employer matching)
• Flexible + Remote Work Opportunities
• Unlimited PTO 
• Employer Assistance Program (EAP)
• Calm and DoorDash subscriptions