About PaneraTech, Inc.

PaneraTech is a high-tech company that serves manufacturers in over 40 countries. Our disruptive technology offers unparalleled solutions that are often patent-protected. Industries that use high-temperature processes, such as glass and steel, rely on PaneraTech to solve the major challenges they face. We leverage both AI and human expertise to improve efficiency, worker knowledge, and safety.

We help in two major areas:

·       1. Asset Life Extension - With our patented solution in the glass and steel industry, we help manufacturers make data-driven decisions using sensors, data, and AI. This results in longer asset campaigns safely with higher annual production enabling the next generation of workers

2. Enabling the next generation of workers -Heavy industries have relied on the experience of employees who worked for 20-30 years in one plant. As a generation of operators and engineers retire, we bridge the experience gap with technology, data, and expertise. We offer solutions to our customers to make their process more data-driven so that an early career workforce can flourish.

Working at PaneraTech

At PaneraTech, you will be part of a global, innovative and hybrid working team. Our office is based in the United States with employees spread across Europe, Asia, and South America. In this collaborative and inspiring culture that is fostered by a creative and intellectually stimulating work environment, you will be encouraged to bring the best out of yourself and your colleagues. We are looking for professionals willing to work in a fast-paced environment, cannot wait to excel in their work and are crazy about improvement! We recognize our colleagues' achievements and both individual and team performance is valuable to us.

Key Responsibilities

Sales Support & CRM Management

• Manage Salesforce opportunities, quotes, and customer communications
• Prepare technical documentation and sales presentations
• Track purchase orders and maintain accurate sales records

Cross-Functional Coordination

• Liaison between Sales, Technical, Service, and Operations teams
• Support customer onboarding and project milestone follow-ups
• Assist with sales meetings and performance reporting

Data Management & Process Improvement

• Maintain CRM data quality and generate sales reports/analytics
• Identify and propose workflow improvements
• Support sales tool optimization

Office Administration (US Office)

• Coordinate office supplies, logistics, and facility needs
• Serve as point of contact for office-related inquiries

Requirements

• Bachelor's degree in Engineering, Business, Marketing, or related field
• 2-4 years B2B sales operations or customer support experience (tech/industrial/SaaS preferred)
• Proficiency in Salesforce or similar CRM tools
• Strong communication, analytical, and organizational skills
• Self-motivated with ability to manage multiple projects
• Ability to lift up to 15 lbs occasionally