About PDQ

PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick through our products Deploy, Inventory, Connect, Detect, SimpleMDM and SmartDeploy. IT teams use our products to reduce complexity, improve efficiency, and enhance control in their unique environments. We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms.

PDQ's Core Values: Honesty, Ownership, Collaboration and Improvement 

Job Description:

As a Sales Engineer, your mission is to drive growth for the company by providing pre-sales technical support to prospective customers and show how PDQ.com is the best solution for them.  

You will be responsible for technical discovery of the prospect’s IT environment, leading product demonstrations, and problem solving on the fly to effectively progress deals through the sales and expansion process. You’ll need to put yourself in the shoes of a System Administrator (because you’ve been one) and help them both see the value of PDQ and also convey that value to their manager. 

Sales Engineers work hand in hand with our Account Executives and Account Managers. You’ll take detailed notes and set next steps for a smooth transition between you and the reps who will send quotes and collect payments.  You’ll also be a strategic thought partner, especially to our Mid-Market Account Executives – essentially co-owning the opportunities and helping to progress them to close.

What you'll be doing:

• Prepare and deliver technical presentations explaining PDQ products to prospective customers (sys admins) 

• Discuss system requirements to potential customers, as it pertains to their individual environments 

• Assisting customers in implementing PDQ products in their environment

• Participate in the production of customer-facing content, including webcasts, videos, blog posts, and social media 

• Introduce PDQ products to potential customers at conferences and trade shows 

Who you are:

• Ownership: You take responsibility for projects, drive results, and deliver on commitments   

• Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions   

• Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork   

• Improvement: You continuously seek opportunities for growth, innovation, and personal development   

• Comfortable and capable selling technical IT products to technical people (sys admins) 

• Experience with technical terminology, deployment and patch management systems 

• Excellent communication and engaging presentation skills 

• Comfortable appearing and conveying information in a live, on-camera setting  

• Team player with high level of dedication 

• Ability to remain calm under pressure and capable of thinking on your feet 

• Desire for continuous learning and improvement 

• Ability to occasionally (once or twice per quarter) travel for on-site customer visits and/or conferences and trade shows  

• Actively support and help drive quota achievement.

We're looking for people who have:

• Advanced degree or certification in Systems Administration, Network Engineering or related field is required 

• 4+ years of prior job experience in Systems Administration, Sales Engineering, Network Engineering or related field 

• Previous sales and/or training experience preferred 

• Familiarity with PDQ products is a significant plus 

Tools we use:

• Slack  

• Salesforce  

• Zendesk  

• Microsoft Office 

PDQ Perks & Benefits:

PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:

• 4-Day, 36 hour, Work Week
• Managers who champion professional development 
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals 
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.

The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. 

*Currently, candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.