About Us

Pendulum empowers companies and governments to uncover, understand, and act on current and potential risks and opportunities contained within narratives.  We are building a powerful, multi-medium, always-on narrative and community intelligence platform for our customers, while tackling one of society’s biggest problems - combating harmful mis- and disinformation. We are deeply inspired by our mission, motivated by solving hard technical problems, and obsessed with our customers.

Fulfilling our mission demands bringing together a team with a broad range of backgrounds and experiences. Diverse teams are the strongest teams because their plurality of experience enriches and expands the solution space and enriches decision-making. Diversity and inclusion are therefore core to our values and at the forefront of our hiring philosophy and day-to-day operations.

About the role (Remote, U.S. & Canada)

We are seeking a Product Manager to own and expand our agent-driven product line—modular AI-powered workflows that transform external signals into customer-ready outputs. This role sits at the intersection of product strategy, design, and customer success. You will partner with engineering, UX, and go-to-market teams to define how agents deliver measurable value across verticals like marketing communications, risk intelligence, and public affairs. This is a fully remote position, open to candidates in the United States and Canada.

What you'll do(First 90-120 days)

• Deliver the first wave of agentized workflows addressing concrete customer problems.
• Translate one high-priority customer process (e.g., reputation risk detection, influencer vetting, or issue escalation) into an MVP.
• Establish adoption and impact metrics for agents and ensure reporting is in place.
• Validate agent value with early adopters and capture structured feedback loops.
• Develop a clear, extensible roadmap for agent development across multiple verticals.

What you've done(Ongoing)

• Own the vision and roadmap for agents and workflows, from concept → launch → scale.
• Translate complex enterprise processes into productized, repeatable agent flows.
• Collaborate cross-functionally to experiment, validate, and launch agent-based solutions.
• Champion agent adoption across internal and external stakeholders.
• Stay current with AI, workflow automation, and risk/communications trends to keep Pendulum ahead of the curve.

Qualifications(Required)

• 5+ years in product management, including direct experience building agent-driven or workflow automation products.
• Proven ability to take new products from concept → MVP → scale.
• Strong general PM craft: prioritization, roadmap ownership, discovery, metrics.
• Experience with workflow-heavy enterprise SaaS products.
• Excellent communicator who can engage senior comms/risk leaders and cross-functional teams.
• Comfortable with ambiguity, rapid iteration, and experimentation.

Nice to Have

• Background in social listening, risk intelligence, comms tech, or workflow automation in regulated industries.
• Experience with AI/ML or open-source intelligence (OSINT).

Why Join Pendulum?

• Grow as a professional by working with emerging technologies in a high-demand industry segment.
• Work on frontier products where agents + external data = new category creation.
• Shape solutions used by Fortune 50 leaders for high-stakes decisions.
• Collaborate with a high-talent team (PMs, designers, engineers).
• Competitive comp, strong equity, autonomy, and a culture of experimentation and impact.
• Drive company direction at a company that encourages input from all levels to help shape our trajectory.
• Experience working at a technology company in which the mission focus is on tackling one of society’s greatest challenges.
• Learn from industry and government experts who value initiative and encourage innovation
• Enjoy the flexibility to work remotely, unlimited PTO, company (and two personal-choice) holidays
• Receive excellent benefits, including 100% employer-paid employee health premiums (50% for dependents), 401(k), and FSA

The Product Manager position offers a base salary range of $140,000 to $180,000 along with equity and comprehensive benefits. Please note that this range serves as a guideline; actual total compensation may vary based on factors such as experience, skill set, qualifications, and geographic location.