Project Manager 1

The Project Manager 1 serves as the primary liaison between A2Z Events and a curated portfolio of clients, guiding them through every phase of the event technology lifecycle—from onboarding and setup to post-event wrap-up. This entry-level role is ideal for candidates with trade show or conference management experience who are highly organized, proactive communicators, and passionate about client success. The PM I supports clients in achieving their event goals through accurate system configuration, training, and consultation while collaborating cross-functionally with internal teams to ensure a smooth and impactful client experience. The ideal candidate is eager to learn A2Z’s event management platform and grow within a fast-paced, client-focused environment.

Personify

Embrace a rewarding remote-first career within an inclusive environment, offering an engaging and meaningful employee experience. At Personify, our vision is to be a lifelong technology partner that supports associations, nonprofits and event professionals at every step of their journey.

The Personify technology platform includes:

• Association Management Software (ThreeSixty, MemberClicks, and WildApricot)
• Event Management Software (A2Z Events and Registration Tech)
• Member Engagement Software (CommUnity, Classroom, Job Board and MemberApp)

Offices

We have four offices located in Austin, Atlanta, Washington-Baltimore, and Toronto, accessible to all employees. As a remote-first company supported by over 300 talented individuals, we believe our work can be done wherever our people choose to live in the U.S. and Canada allowing us to make a greater impact.

Your Impact

As a Project Manager I at Personify, you will play a crucial role in driving our Personify A2Z Events business forward. Personify A2Z Events is a leading event management platform that empowers trade shows, conferences, and associations to simplify operations, boost exhibitor and attendee engagement, and deliver exceptional event experiences. In this role, you’ll guide clients through every stage of their event technology journey—from setup and configuration to training and launch—ensuring their events run smoothly and successfully. By combining your project management skills with your event industry expertise, you’ll help clients bring their events to life through technology that drives connection, efficiency, and growth.

https://mya2zevents.com/

Here’s how you will make a significant impact:

Client Partnership & Project Execution

• Serve as the primary project contact for assigned clients, ensuring timely communication and proactive project management throughout the event cycle.
• Understand each client’s event objectives and translate them into system configuration and workflow recommendations.
• Oversee initial system setup and configuration, ensuring data accuracy and alignment with client goals.
• Execute iterative configuration changes as needed throughout the project lifecycle, maintaining a focus on accuracy and efficiency.
• Assist clients with troubleshooting issues and escalate technical concerns appropriately to internal teams.

Training & Client Enablement

• Provide direct training and consultative guidance to clients to ensure successful adoption and use of A2Z’s event management tools, including the Event Portal and related modules.
• Guide clients in accessing and utilizing the Learning Management System (LMS) and other available training resources to strengthen their knowledge and confidence.
• Encourage client engagement with A2Z Support for technical or time-sensitive inquiries.

Internal Collaboration & Continuous Improvement

• Work closely with Account Management to communicate client health, identify risks, and share potential growth or upsell opportunities.
• Collaborate with internal stakeholders—including Product, Engineering, and Finance—to advocate for client needs and ensure successful project delivery.
• Adhere to and help refine standardized project management processes, documentation, and best practices across the team.

Operational & Administrative Responsibilities

• Manage timelines, milestones, and deliverables for each project, ensuring adherence to scope and schedule.
• Create and document change requests or Statements of Work (SoW) when project scope exceeds contracted terms.
• Maintain up-to-date project records and client communication logs within designated tools and systems.

What You Bring

We are looking for the best of the best – motivated, client-focused professionals who have demonstrated success in supporting trade shows, conferences, or large-scale events and possess the skills to excel in a dynamic, client-facing environment. You thrive on organization, communication, and problem-solving, and you take pride in helping clients achieve their event goals through technology.

• Bachelor’s degree or equivalent experience
• 1–2 years of experience in the trade show, conference, or professional association industry
• 1–2 years of client-facing work experience, preferably within a technology or event operations environment
• Ability to conduct thorough requirements analysis and translate client needs into clear, actionable configurations and documentation
• Exceptional attention to detail, organization, and time-management skills
• Proven ability to manage multiple client projects simultaneously while maintaining a high level of quality and accuracy
• Strong customer service and communication skills—both verbal and written—with the ability to convey value and build trust
• Experience with workload planning, performance monitoring, and basic project financial tracking
• Demonstrated ability to quickly learn new technologies, understand project requirements, and collaborate effectively with internal and external stakeholders

Join the PersoniFam: A Career with Purpose

At Personify, our people are our greatest asset, and we're dedicated to fostering their growth and success. We offer competitive salaries, comprehensive benefits, and a culture that prioritizes work-life balance through our remote-first environment. Our commitment to support and empower our team members is unwavering, as we continually enhance our company culture.

• Engaging Remote-First Culture: Experience a dynamic company culture that embraces remote-first principles, offering opportunities for team offsites, gatherings at any of our four offices, and a variety of virtual events for both enjoyment and professional development. Our dedicated Culture Team ensures a vibrant mix of virtual and in-person activities to enhance team cohesion and opportunities to lean into our value of Service.
• Inclusive Employee Communities: Connect with our diverse Employee Resource Groups, including People of Color, Women's Network, and the supportive PersoniMoms community, promoting inclusivity and building strong bonds across our organization.
• Collaborative and Knowledge-Sharing Environment: Leverage our collaborative culture through company-wide Slack channels, fostering creativity, celebrating diversity, and sharing insights. Access ample resources for knowledge sharing via Confluence and our internal tools, enhancing teamwork and innovation.
• Comprehensive Career Development: Engage in our robust career development initiatives, including access to workshops led by career development and leadership professionals, transparent insights into career progression, internal training sessions, expert-led product demos, and ample resources for personalized development plans. Grow professionally with tailored programs designed to support your journey at Personify.
• Health & Wellness Initiatives: Recharge when you need with unlimited pre-approved PTO and 14 company holidays. Plus, benefit from company-wide Wellness Days and paid Volunteer Days, promoting both personal well-being and community impact. We provide a comprehensive [MA1] [CF2] [MA3] benefits package that protects our employees’ health and financial security – now and in the future.

Embracing Diversity

At Personify, we're dedicated to diversity and inclusion. We hire across the U.S., Canada, and Portugal to expand our talented team. Our proactive diversity recruitment strategy enhances representation at every company level.

We celebrate diverse backgrounds and perspectives, enriching our culture, operations, products, and relationships. We pride ourselves on supporting a diverse workforce and promoting a culture of action, accessibility, and support through employee resource groups and inclusive initiatives.

Join us to foster a workplace where diversity is recognized, celebrated, and embraced.

Apply now!

Recognized by BuiltIn Austin in its Best Places to Work Awards for three years in a row in 2019, 2020, and 2021, we spend our days creating a culture where people are comfortable being themselves, feel supported and heard, enjoy each other's company and have an opportunity to shine. 

Personify is an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics. Personify welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Employment offers are contingent on the candidate successfully completing a background investigation in compliance with federal, state/province, and local laws.

Job descriptions serve as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description. Furthermore, Personify may have to revise, add to, or delete from your job duties per business needs. On occasion, we may need to revise job descriptions with or without advance notice to employees.

At Personify pay ranges are subject to change and assigned to a job based on country market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.