• Association Management Software (ThreeSixty, MemberClicks and WildApricot)
• Event Management Software (A2Z Events) and
• Member Engagement Software (CommUnity, Classroom and Job Board)

WHO WE NEED

We’re looking for an Enterprise Account Manager to join our team! The ideal candidate will have a proven track record of success in enterprise-level sales, a deep understanding of the B2B sales process, and excellent relationship-building skills. As an Enterprise Sales Account Manager, you will be responsible for managing and growing key accounts, identifying new business opportunities, and driving revenue growth within our enterprise customer base. This role is also responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives. 

• Develop and maintain strong, long-lasting relationships with key decision-makers and influencers within the assigned enterprise account set.
• Collaborate with Professional Services, Product, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
• Maintain regular account contact to ensure positioning and both strategic and technology alignment between customer and Personify.
• Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
• Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
• Management of existing revenue, sales opportunities, quota, pipeline management and forecasts consistent with Sales and Account Management goals.
• Maintain a robust sales pipeline by identifying and qualifying new leads and opportunities.
• Regularly update and manage CRM data to provide accurate forecasts and reports.
• Other duties and responsibilities as assigned.

WHAT YOU BRING

• Proven experience in enterprise-level sales, with a track record of exceeding sales targets.
• Experience in nonprofit and/or the association market and solutions is a plus.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services.
• Excellent communication and presentation skills.
• Strong negotiation and closing abilities.
• Ability to understand and articulate complex technical concepts.
• Ability to understand and articulate complex technical concepts.
• Experience working with CRM software and other sales tools.
• Bachelor's Degree or equivalent relevant work experience.

Job descriptions serve as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description.

Furthermore, Personify may have to revise, add to, or delete from your job duties per business needs. On occasion, we may need to revise job descriptions with or without advance notice to employees.

• Office meetups and outings for staff located in and around our 4 offices
• A Culture Team that celebrates and plans the fun, virtual and in-person
• Employee Resource Groups including People of Color, Women's Network and the unofficially awesome PersoniMoms group
• Company-wide Slack communication and channels to support interests, foster creativity and celebrate all members of PersoniFam
• Access to training and career development programs
• Company-wide Wellness Days 
• Paid Volunteer Days

• Our impactful diversity recruitment strategy aims to increase representation across the company at every level.
• We recognize and appreciate the varied backgrounds and perspectives our team can bring to our culture, operations, products and relationships both internally and externally.
• We're proud of our diversity. We promote – and live – a culture of not just listening but acting, making ourselves available and accessible and creating employee resource groups that further support our people in safe spaces.