About Petersen Automotive Museum

The Petersen Automotive Museum is where automobiles tell stories, and every story has a place in history. As one of the world's largest and most diverse automotive museums, the Petersen features over 100,000 square feet of exhibit space and chronicles the evolution of outstanding automotive engineering achievements and their impact on our culture over the past 120 years.

About the role

Visitor Services Associate (VSA) will actively engage with visitors at the museum’s Admissions Desk. Serving as the face of the museum, VSA's are responsible for processing admission sales, upselling membership and vault tours, providing visitors with information about exhibitions and upcoming events, and facilitating in providing an overall welcoming environment at the Petersen Automotive Museum. The position requires availability on weekends, holidays, and the flexibility to work at museum events. 

What you'll do

• Maintain accurate monetary transactions including fees for admission, advance admission, parking, memberships as well as group/school tours, and gift tickets/cards.
• Review daily cash drawer transactions for admissions.
• Conduct museum visitor surveys and collect data/feedback.
• Provide helpful information and friendly service to visiting museum patrons.
• Dress in clean and presentable attire consisting of a uniform shirt, comfortable closed-toe shoes, and business appropriate pants.
• Performs other work-related duties and projects as assigned.

Qualifications

• Cashier and Customer Service experience preferred
• Excellent communications and interpersonal skills
• High attention to detail