UI/UX Designer

About PGLS

PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.


We are hiring a UI/UX Designer to help shape both the user experience of our core technology platform and the visual design of our go-to-market (GTM) materials. This is a dual-focus creative role that supports product development and brand growth across multiple channels.


Position Summary

As the UI/UX Designer, you’ll report directly to the VP of Product & GTM Strategy and operate across two integrated tracks:

  • Product Design: You’ll create intuitive, accessible, and efficient interfaces for internal and client-facing tools including interpreter portals, scheduling systems, dashboards, and mobile experiences.
  • GTM & Brand Design: You’ll develop high-impact marketing and sales assets that support lead generation, brand awareness, and partner engagement across digital and print formats.

This role combines system-level UX thinking with hands-on graphic design, making it ideal for someone who enjoys working on both functional interfaces and creative brand storytelling.


Job Responsibilities


Product UI/UX Design

  • Create wireframes, user flows, prototypes, and high-fidelity mockups based on product specs and user stories
  • Design user-friendly dashboards and workflows for interpreters, clients, and internal teams
  • Apply best practices in accessibility (e.g., 508 compliance), responsive design, and multilingual UX
  • Support product discovery and user testing sessions with interaction mockups
  • Maintain a scalable design system to ensure speed and consistency across releases

GTM & Graphic Design

  • Develop branded visual assets for lead generation, brand campaigns, and sales support, including:
    • Brochures, one-pagers, whitepapers, and data sheets
    • LinkedIn ads, carousel posts, and banners
    • Email templates and website visuals
  • Ensure visual consistency across GTM collateral, internal decks, presentations, and trade show graphics
  • Help communicate value propositions across services (e.g., OPI, VRI, Translation, Localization, Training)
  • Collaborate with marketing and growth teams to enhance digital campaign design

Requirements

  • 5–8+ years of professional experience in design roles
  • At least 3 years in UI/UX design for SaaS, B2B, or enterprise platforms
  • At least 2 years in graphic design for marketing or sales teams
  • Experience working in agile environments with product managers, engineers, and marketers
  • Proven track record of owning design projects from concept to execution

Preferred Skills

  • UI/UX Design: Strong command of user-centered design and prototyping using Figma
  • Graphic Design: Ability to design for both print and digital formats with brand consistency
  • Systems Thinking: Comfortable managing design across complex, multi-product environments
  • Product Collaboration: Experienced working with product and engineering teams in agile sprints
  • Marketing Sensibility: Understands how to build assets that support clear messaging and conversion

Tools & Technologies

  • UI/UX: Figma, FigJam, Adobe XD
  • Graphic Design: Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Presentation & Web: PowerPoint, Keynote, Canva, Webflow (bonus)
  • Project Management: Jira, Asana, or similar collaboration tools

Bonus Experience (Nice to Have)

  • Experience in SaaS, healthcare tech, education platforms, or language services
  • Understanding of localization/internationalization in design
  • Familiarity with HTML/CSS and developer handoff workflows
  • Exposure to CRM/marketing platforms (HubSpot, ActiveCampaign, Mailchimp)
  • Experience with branding or rebranding initiatives
  • Designing for multilingual or cross-cultural user bases

Benefits

PGLS offers a wide range of benefits, including health coverage, pension, and a flexible work schedule. 

550-Product Development

Nairobi, Kenya

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