About PGLS
PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.
We are hiring a UI/UX Designer to help shape both the user experience of our core technology platform and the visual design of our go-to-market (GTM) materials. This is a dual-focus creative role that supports product development and brand growth across multiple channels.
Position Summary
As the UI/UX Designer, you’ll report directly to the VP of Product & GTM Strategy and operate across two integrated tracks:
- Product Design: You’ll create intuitive, accessible, and efficient interfaces for internal and client-facing tools including interpreter portals, scheduling systems, dashboards, and mobile experiences.
- GTM & Brand Design: You’ll develop high-impact marketing and sales assets that support lead generation, brand awareness, and partner engagement across digital and print formats.
This role combines system-level UX thinking with hands-on graphic design, making it ideal for someone who enjoys working on both functional interfaces and creative brand storytelling.
Job Responsibilities
Product UI/UX Design
- Create wireframes, user flows, prototypes, and high-fidelity mockups based on product specs and user stories
- Design user-friendly dashboards and workflows for interpreters, clients, and internal teams
- Apply best practices in accessibility (e.g., 508 compliance), responsive design, and multilingual UX
- Support product discovery and user testing sessions with interaction mockups
- Maintain a scalable design system to ensure speed and consistency across releases
GTM & Graphic Design
- Develop branded visual assets for lead generation, brand campaigns, and sales support, including:
- Brochures, one-pagers, whitepapers, and data sheets
- LinkedIn ads, carousel posts, and banners
- Email templates and website visuals
- Ensure visual consistency across GTM collateral, internal decks, presentations, and trade show graphics
- Help communicate value propositions across services (e.g., OPI, VRI, Translation, Localization, Training)
- Collaborate with marketing and growth teams to enhance digital campaign design
Requirements
- 5–8+ years of professional experience in design roles
- At least 3 years in UI/UX design for SaaS, B2B, or enterprise platforms
- At least 2 years in graphic design for marketing or sales teams
- Experience working in agile environments with product managers, engineers, and marketers
- Proven track record of owning design projects from concept to execution
Preferred Skills
- UI/UX Design: Strong command of user-centered design and prototyping using Figma
- Graphic Design: Ability to design for both print and digital formats with brand consistency
- Systems Thinking: Comfortable managing design across complex, multi-product environments
- Product Collaboration: Experienced working with product and engineering teams in agile sprints
- Marketing Sensibility: Understands how to build assets that support clear messaging and conversion
Tools & Technologies
- UI/UX: Figma, FigJam, Adobe XD
- Graphic Design: Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Presentation & Web: PowerPoint, Keynote, Canva, Webflow (bonus)
- Project Management: Jira, Asana, or similar collaboration tools
Bonus Experience (Nice to Have)
- Experience in SaaS, healthcare tech, education platforms, or language services
- Understanding of localization/internationalization in design
- Familiarity with HTML/CSS and developer handoff workflows
- Exposure to CRM/marketing platforms (HubSpot, ActiveCampaign, Mailchimp)
- Experience with branding or rebranding initiatives
- Designing for multilingual or cross-cultural user bases
Benefits
PGLS offers a wide range of benefits, including health coverage, pension, and a flexible work schedule.