About PGLS

PGLS is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, PGLS is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

Position Summary

Program Oversight: Ensure interpreter services meet government standards and execute contract goals. Team Management, Supervise Operations Managers, Quality Control Managers, and Interpreter Evaluators.

Job Responsibilities

• Program Oversight: Manage interpreter services, ensuring compliance with DOJ/EOIR standards, and execute policies to meet contractual adherence     goals.
• Supervise and mentor Operations Managers, Quality Control Managers, and Interpreter Evaluators.
• Liaise with EOIR officials, address program needs, and implement client-requested adjustments.
• Oversee daily operations, including scheduling and resource allocation, focusing on high-demand languages.
• Collaborate on quality initiatives, monitor performance, and drive process improvements.
• Manage budget, expenses, and metrics, ensuring contract adherence and accurate invoicing.

Qualifications

• Education: Bachelor’s degree (master’s preferred).
• Experience: 7+ years in program management; 3+ years with federal/government contracts.

Requirements

• Skills: PMP preferred; strong leadership, communication, and multitasking skills.
• Clearance: DOJ Public Trust eligibility required.

Benefits

PGLS has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet

Insurance, PTO, Paid Holidays, and flexible work schedule.

Location

Nationwide