Phoenix Lender Services

Phoenix Lender Services: Empowering Growth, Simplifying Servicing, and Delivering Value.

At Phoenix Lender Services, we are dedicated to helping lenders unlock their full potential. Our specialized team, experts in USDA and SBA government-guaranteed lending, navigates the complex application process from start to finish, eliminating the need for lenders to invest in additional overhead. By streamlining this intricate process, we allow both traditional and non-traditional lenders to concentrate on their core objectives without building dedicated departments for loan requests. Together, we pave the way for success, fostering innovation and efficiency in the lending industry.

Based in Georgia and serving clients nationwide, Phoenix Lender Services offers a comprehensive suite of solutions, including access to capital, loan underwriting, loan servicing, portfolio management, compliance reviews, and risk analysis. Our seasoned professionals combine extensive industry expertise with cutting-edge technology to provide tailored strategies that align with each client’s unique goals.

Phoenix Lender Services: Your partner in fueling growth, revolutionizing lending, and creating sustainable value.

Position Summary: 

The SBA Underwriter is primarily responsible for performing and completing loan underwriting documents suitable for credit decisions. This position is also responsible for communicating with borrowers, the sales team, lenders, outside referral sources, and internal team members to determine the knowledge and acceptability of an application. Additionally, this position will also collaborate with the closing department to facilitate the closing of loan requests and handle credit-related issues.

Job Duties/Responsibilities: 

• Determine loan request’s eligibility in terms of the lender’s policy and guidelines as well as the SBA’s Standard Operating Procedure and structure transactions which meet lender’s guidelines and the appropriate SBA loan program.
• Prepare detailed financial analyses of borrowing entity, any corporate guarantors and/or affiliates, and principles in the transaction by obtaining, reviewing, and approving all credit reports, UCC searches, CAIVRS, OFAC, and other necessary documentation for accuracy, compliance, and acceptability for SBA guaranty and lender compliance with regulators.
• Maintain up to date working knowledge of government guaranty loan program (SBA, 7a, 504, SLA, Express, USDA B&I), including changes to the programs implemented by the governing agency as well as SBA Standard Operating Procedures.
• Analyze bids and contracts, plans and/or drawings, for construction projects accounting or all hard and soft costs, feasibility, etc.
• Perform Small Business Administration (SBA) audit quality review and approval of loan application and submission documentation (912, citizenship, ownership, and other eligibility) at time of underwriting for full compliance with SBA, 7a, SLA, Express and 504 loans, lender credit standards, and feasibility of the proposed transaction.
• Utilize checklists and file system tools, communicate any deficiencies with team and issue appropriate letters and communications to drive the underwriting process.
• Generate a written Credit Approval Memorandum reflecting a full underwriting of the proposed transaction meeting SBA/lender standards for approval.
• Assemble complete loan committee packages and work with management for presentation to the lender’s loan committee.
• Prepare and forward all letters of approval or declination in accordance with internal process.
• Order, review and approve third party reports including commercial and residential appraisals, environment reports, business valuations, site visits, and equipment appraisals in accordance with lender’s/SBA standards for compliance, using lender forms when applicable.
• Provide for the accurate reporting of all loan updates and status changes within lender’s loan processing, surviving platform systems.
• Prepare timely modifications to complete loan closing process, confirming approvals are in place (internal, SBA and committee) when required, and obtain necessary approvals.
• Provide credit support and SBA processing to perform annual financial analysis of loans in the portfolio, and evaluate borrower servicing requests, loan modifications, workout or routine.
• Collaborate with loan servicing to perform annual financial analysis of loans in the portfolio as needed.
• Maintain a work area which ensures the safety and confidentiality of all customer records and transactions.
• Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures.
• Confidently embody Community Bank & Trust – West Georgia’s Mission, Vision and Values.
• Represent Community Bank & Trust – West Georgia in the community and at community events. 
• Perform all other duties as assigned.

Required Skills/Abilities: 

• Strong working knowledge of accounting, credit and underwriting analysis, and bank credit.
• Strong working knowledge of all aspects credit with the ability to balance client accommodation and the best interests of the lender. 
• Ability to establish and maintain effective working relationships with subordinates, co-workers, customers and vendors. Ability to work effectively both independently and as part of the team. 
• Ability to analyze and approve leases, purchase contracts, trust documents, and other applicable paperwork.
• Ability to read and interpret written information, recall written and oral instructions provided by others, edit documents for accuracy, grammar and spelling, write clearly and informatively and communicate information with clarity, tact and diplomacy.  
• Proficiency in using Microsoft Office Suite and banking and lending software programs and platforms.

 Education and Experience:

• An undergraduate degree in business, finance, or a related field or an equivalent combination of training and experience.
• A minimum of 3 years related experience in SBA credit underwriting preferred; or over 3 years of complex commercial credit underwriting and/or specialty lending experience.
• A minimum of 1-3 years related experience in SBA lending. 

Physical Demands and Work Environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to communicate. The noise level in the work environment is usually moderate.  Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Onsite work environments are climate controlled.

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Note: 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.