PICPA is a future thinking, equal opportunity employer fostering a positive and collaborative work environment where you can make a difference in every role. We value collaboration and personal initiative, and PICPA is committed not only to our members but to our employees’ satisfaction and success. We recognize that our people are our greatest asset, enabling PICPA to achieve outstanding results. We invest heavily in technology and provide our team with ongoing education, training opportunities, competitive benefits, and flexible work schedules.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Philadelphia, PA 19103 (Required)
• A level of travel required

Position Summary

The Peer Review Coordinator serves as the primary administrative support for the AICPA Peer Review Program at PICPA, ensuring compliance with national standards and delivering exceptional service to member firms, reviewers, and committee stakeholders. This role manages critical workflows within PRIMA, facilitates peer review scheduling and documentation, coordinates committee activities, and maintains accurate billing and communication processes. With a strong attention to detail and a commitment to professional excellence, the Coordinator plays a key role in upholding the integrity and effectiveness of the peer review process.

Capabilities required for this role

Customer Success Enablement
Supports firms and reviewers in navigating the PRIMA platform, answers billing calls and inbox requests, and provides service-oriented responses in accordance with AICPA standards.

Analytical Insights & Decisions
Applies judgment when handling late submissions, noncooperation cases, and administrative reviews of workpapers. Uses analytical thinking to support accurate compliance tracking and billing reconciliation.

Technical Expertise
Utilizes PRIMA, SharePoint, Aptify, and Microsoft Office tools effectively. Must quickly learn and apply knowledge of AICPA administrative systems and proprietary platforms.

Outcome Driven Delivery
Maintains high standards for timely follow-up, case tracking, billing accuracy, and committee scheduling. Manages shifting priorities while meeting firm, committee, and AICPA expectations.

Professionalism & Impact
Represents PICPA in all written and verbal communication with firms, reviewers, committees, and other societies. Maintains a composed, professional presence while navigating complex stakeholder needs.

Product & Industry Knowledge
Develops working knowledge of the AICPA Peer Review Program’s structure, policies, and compliance framework, including PICPA’s role as an administering entity

Role and Responsibilities

• Responsible for completing the administrative aspects of the AICPA Peer Review Program in accordance with the AICPA requirements, including: 
• • Benchmark compliance on all administrative cases in PRIMA.
  • Monitoring and implementing administrative changes communicated by the AICPA.
• Providing administrative support to firms and reviewers for input of data and materials into PRIMA (e.g., firm creation, enrollment, peer review information, scheduling information, firm extension requests, and workpaper submission) and consistently monitoring and addressing all other administrative cases in PRIMA.
• Performing timely follow-up on late peer review submissions and scheduling cases, and initiating the appropriate actions in PRIMA (e.g., reviewer restriction, firm noncooperation, etc.).
• Creating peer review files, file breakdown, administrative review of workpapers.
• Monitor and follow up with firms to address hearing cases in PRIMA. Assist in the creation of hearing packages for review by the PICPA Peer Review Committee or RAB. Submit approved hearing case packages to the AICPA for hearing panel review.
• Peer Review Committee
• • Assisting with administrative aspects of the peer review committee including periodically monitoring qualifications and peer reviewer resume updates triennially, coordinating the annual RAB and peer review committee schedule and obtaining confidentiality agreements.
  • Coordinating the RAB review and acceptance of extension requests and year end changes.
  • Coordinating pre-RAB and post-RAB activities, communicating committee decisions, and coordinating peer review oversights.
• Assisting in documenting compliance with AICPA confidentiality requirements for administrators and for the NY Peer Review Oversight Committee.
• Monitor and timely addressing requests left in the peer review email inbox.
• Tracking and billing surcharges, monitoring and follow up on outstanding fees (including phone calls and emails) and answering billing calls.
• Assisting the Peer Review Administration Manager with administrative tasks and projects (e.g., billing reconciliation, peer reviewer directory, hearing packages, etc.). 
• Work with and provide administrative support for the Peer Review Administration Manager and Professional & Technical Standards Team to facilitate the implementation of strategic goals.
• Assist in providing administrative support to other state society as needed.

Education Requirements

• Four-year college degree: business, adminsitrative, no specific major
• Required Skills
• At least 5 years of administrative or related experience.
• Organizational, interpersonal, communication abilities (including strong written and verbal communication) and solid team participation/client service skills. 
• Effective time management and ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Detail oriented.
• Able to successfully adapt to changing priorties.
• Proficiency with MS Office Software (specifically Outlook, Work, and Excel).
• Must learn administrative requirements of the AICPA Peer Review Program and related proprietary program management system, (e.g., PRIMA and Sharepoint). Also, responsible for learning PICPA member service system, Aptify.

Preferred Skills

Strong and confident interpersonal skills.