Room Attendant- Hotel Peter and Paul

About ASH

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

ASH Hotels, in partnership with local developer Nathalie Jordi, acquired a historic development site nestled in New Orleans’ Marigny neighborhood. Hotel Peter and Paul consists of an existing church, rectory, convent, and school buildings steeped in more than a century of local, preservationist heritage.  Our hotel offers classic, elegant experiences that defy formulaic guest expectations by entwining enduring church and schoolhouse architecture with eclectic interiors and reimagined environments. Characterized by an unexpected contemporary Louisianan spirit, Peter and Paul enchants all guests with an authentic union of yesteryear’s Marigny with today’s New Orleans

About the role

We're looking for a detail-oriented Room Attendant to help create memorable experiences for our guests. In this role, you'll be responsible for cleaning and maintaining our beautifully appointed guest rooms and suites to the highest standards, ensuring every space is spotless, well-stocked, and welcoming. You'll work closely with our front desk and housekeeping teams to turn over rooms efficiently while paying careful attention to the unique touches that set our property apart. The ideal candidate takes pride in their work, has an eye for detail, and enjoys being part of a close-knit team that values quality over quantity. Previous housekeeping experience is preferred but not required – we're happy to train the right person who brings a positive attitude and strong work ethic to our team.

What you'll do

• Clean and sanitize guest rooms according to established standards and checklists
• Change linens, make beds
• Vacuum carpets, mop floors, and dust all surfaces including furniture, artwork, and fixtures
• Clean and restock bathrooms with attention to amenities, mirrors, fixtures, and tile surfaces
• Inspect rooms for maintenance issues and report any concerns to housekeeping supervisor
• Ensure all amenities, toiletries, and guest supplies are properly stocked and arranged
• Ensure all technology (TV, Wi-Fi, lighting, climate control) is functioning properly
• Check that all guest information materials and menus are current and neatly displayed
• Handle special guest requests such as extra pillows, cribs, or room setup preferences
• Maintain discretion and professionalism when working around guests in occupied areas
• Assist with common area cleaning and special projects as needed
• Support colleagues during busy periods to ensure all rooms meet checkout deadlines

Qualifications

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and ability to work efficiently under time constraints
• Physical ability to lift up to 30 pounds and stand for extended periods
• Basic understanding of cleaning chemicals and proper safety procedures
• Reliable transportation and flexible availability including mornings, weekends and holidays

Personal Qualities

• Friendly and helpful demeanor when interacting with guests and coworkers
• Self-motivated with ability to work independently and as part of a team
• Pride in delivering exceptional service and creating welcoming environments
• Positive attitude and willingness to go above and beyond for guest satisfaction
• Trustworthy and respectful of guest privacy and property

Compensation & Benefits

Base Hourly Rate:  $15.00 per hour; paid weekly

Additional benefits for full-time employee’s include:

• Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 90 days of employment
• Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 90 days of employment
• 401(k) retirement plan with 100% employer match up to 4% of annual salary - after 90 days of employment
• Annual Paid time off: 10 vacation days, 4 Personal Days, 11 Holidays
• Louisiana mandated paid sick leave
• Ash Hotel & F&B discounts

Work Environment & Physical Requirements

Flexible schedule including nights, weekends, and holidays is expected around business levels, key team milestones, events, or employee relations matters. Ability to lift, stand, walk, for extended periods of time and the ability to lift up to 25 lbs. as needed.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.