About Smart Brevity

Our professional services team makes our customers better communicators via training, consulting, and AI services grounded in our proprietary Smart Brevity method for communications. 

1 big thing: We're looking for an account director to join our growing professional services team — someone who sees themselves as a long-term, strategic partner to our clients.

Why it matters: This role will build and grow professional services partnerships across the full life cycle. Our professional services team makes our customers better communicators via training, consulting, and AI services grounded in our proprietary Smart Brevity method for communications. 

Go deeper: In this role, you will make an impact to Axios HQ through the following responsibilities:

• Own and grow a book of enterprise accounts — building the kind of multi-year relationship where you know a client's comms challenges as well as they do.
• Collaborate with our services delivery team to design and pitch professional services programs that meet customers’ goals.  
• Build and execute account strategies for high-potential clients: quarterly business reviews, executive sponsor relationships, and documented growth plans
• Ask curious, consultative questions to understand each client's state of comms, and use that insight to shape their ongoing Smart Brevity journey
• Act as a networker and relationship-builder — both inside Axios HQ and across a client's organization, expanding access to execs and other department leads over time
• Identify new opportunities to expand existing client relationships and new prospects to pursue, working with marketing colleagues.

The details: Ideal candidates are entrepreneurial and have a passion for Axios HQ’s mission and values — raise the bar, stay curious, be inclusive, always, and champion each other — and have the following skills/experience:

• 6-8 years of direct professional experience, at least 3 years of direct commercial experience owning a book of business.
• Highly skilled at managing a multi-threaded sales and account management process - involving multiple client stakeholders and decision makers using solution-selling principles and concepts.
• Strong fundamental sales skills including pain identification, storytelling, objection handling, and navigating a complex process to close business 
• Collaborative - both internally and externally
• Proactive - able to prospect for new opportunities 
• Consultative - takes a sales approach that responds to customer needs to build and maintain a long-term partnership 
• Organized - manage your book of business and your time efficiently
• Creative and open to trying to new ways of doing things

Nice to haves: 

• Experience working at a startup, where product offerings evolve quickly 
• Experience building professional connections in the communications sector

Don’t forget: 

• Health insurance (options include 100% paid for individuals, 75% for families)
• Base range for this role is $170,000 - $195,000 total on-target earnings including variable compensation depend on experience and performance. 
• Fertility and family planning coverage
• Primary caregiver 12-week paid parental leave
• 401K, plus company match
• Tele-mental health services 
• Generous vacation policy, plus company holidays
• Monthly work-from-home stipend
• Company equity
• A commitment to an open, inclusive, and diverse work culture
• Annual learning and development stipend

Equal Opportunity Employer Statement

Axios HQ is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios HQ makes hiring decisions based solely on qualifications, merit, and business needs at the time.