About Big Horn Heating & Cooling

With shops in Billings, Cody, Worland, and Jackson, we are the leading provider of HVAC maintenance, service, and installation for residential and commercial customers in Idaho, Montana, and Wyoming. We are looking for top-tier talent to join our team and bring our excellent level of customer service to the community.

We invest in our employees' career development, covering their Journeyman licensing and training/continuing education. We promote our career development philosophy of "learn more, earn more" to all of our coworkers.

We are looking for an HR Generalist to join our team. This role will support a wide range of human resources functions, including employee relations, onboarding, compliance, benefits administration, payroll, recruitment and policy implementation. Strong communication, organizational skills, and attention to detail are essential.

We offer an outstanding company culture, a 401(k) program w/ company match, health insurance, PTO, and competitive compensation with SPIFFS.

Position Summary

HR Generalist is responsible for managing the full employee lifecycle, including recruitment, onboarding, HR operations, payroll, compliance, and employee relations. This role ensures smooth day-to-day HR functions while supporting managers and employees across the organization.

Key Responsibilities

Recruitment & Onboarding

• Lead full-cycle recruiting, including job postings, screening, and interview coordination
• Partner with hiring managers to define roles and hiring needs
• Manage candidate communication and selection process
• Oversee onboarding, including offer letters, background checks, and new hire setup
• Ensure a smooth and positive new hire experience

Payroll & HR Operations

• Process weekly payroll and ensure accuracy across multi-state operations
• Review and approve timecards, commissions, and adjustments
• Maintain HR systems and employee data (Rippling, ServiceTitan, etc.)
• Support audits, reporting, and year-end processes

Compliance & Administration

• Ensure compliance with federal, state, and local employment laws
• Maintain employee records and HR documentation
• Manage required trainings, postings, and policy updates
• Handle employment verifications, unemployment claims, and related requests

Benefits Administration

• Administer employee benefits including medical, dental, and 401k
• Manage open enrollment and employee communications
• Coordinate with brokers and vendors

Employee Relations & Performance

• Serve as a trusted resource for employee questions and concerns
• Support conflict resolution, investigations, and disciplinary actions
• Assist with performance reviews, goal setting, and improvement plans
• Coach managers on employee management best practices

Safety & Workers Compensation

• Support safety programs and compliance initiatives
• Manage workplace injury reporting and return-to-work processes
• Maintain OSHA documentation and safety records

Offboarding & Employee Transitions

• Manage employee separations and exit processes
• Process final pay and benefits transitions
• Ensure return of company property and system access removal

General Support

• Coordinate employee devices, system access, and IT support needs
• Assist with HR projects, process improvements, and system implementations
• Maintain HR calendars, deadlines, and key milestones

Qualifications

• 3–7+ years of HR experience (generalist or similar role)
• Strong knowledge of payroll, compliance, and HR best practices
• Experience with HRIS systems (Rippling or similar preferred)
• Excellent organizational, communication, and problem-solving skills
• Ability to handle sensitive information with confidentiality

Physical Demands

Sitting for long periods of time, lifting up to 25lbs, working in an office environment.

Work Environment

Describe the work environment (office)

Schedule

Monday - Friday

Some evenings and weekend

Travel Requirements

10% travel to various work locations, travel and accommodations reimbursed 

Equal Employment Opportunity Statement

The Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

Disclaimer

This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.