Project Associate

The Role

We’re looking for a proactive and organised Project Associate to join our PMO team on a 12-month fixed-term contract.

This is a great opportunity for someone who enjoys keeping things organised, working with different people and making sure nothing gets missed. You’ll support a range of customer and internal projects, helping to coordinate plans, resources, meetings, documentation and day-to-day project administration.

You’ll also take ownership of smaller, clearly defined pieces of work, while receiving the guidance and support you need to build your project management knowledge and confidence.

This is an entry-level project delivery role, so previous project management experience isn’t essential. You may already have experience in administration, coordination, customer service or another fast-paced role where you’ve had to manage competing priorities and follow through on commitments.

What You’ll Be Doing

Project Coordination

• Support customer and internal projects from initial handover through to completion.
• Check that project scope, deliverables, customer contacts, dates and dependencies are clear.
• Help organise customer onboarding, project kick-offs, meetings and delivery sessions.
• Maintain project plans and schedules, including task owners, milestones and deadlines.
• Coordinate resources and confirm availability, requirements and logistics with delivery teams.
• Keep project actions, deliverables and outstanding commitments on track.
• Flag delays, missing information or issues that need additional support or a decision.

Customer & Stakeholder Communication

• Maintain clear and professional communication with customers, project leads and internal teams.
• Arrange meetings, prepare agendas and capture decisions, actions and next steps.
• Follow up with the relevant people to keep activity moving.
• Direct questions to the right person and escalate risks or issues where needed.
• Help create a positive and well-organised experience for our customers throughout their project.

Project Administration & Reporting

• Keep project and customer information accurate and up to date within our PMO systems.
• Maintain action logs, project trackers and supporting documentation.
• Prepare clear status updates covering progress, milestones, upcoming activity, risks and decisions.
• Gather completion evidence and customer feedback at the end of projects.
• Support project closure, handovers and the capture of lessons learned.

Business & PMO Support

• Support the administration needed to move won customer deals into delivery.
• Keep resource planning and forecasting information current.
• Maintain financial trackers using agreed project information and supporting records.
• Support Microsoft funding and partner administration, including documentation, delivery evidence and claim tracking.
• Provide day-to-day administrative support to the PMO team and wider business.
• Contribute to internal projects and shared team priorities, OKRs and KPIs.
  
  
  

What We’re Looking For

Essential

• Experience in administration, coordination, customer service, operational support or a similar role.
• Strong organisational and time management skills.
• The ability to manage different tasks and priorities while maintaining attention to detail.
• Clear written and verbal communication skills.
• A professional and helpful approach when working with customers and colleagues.
• Confidence following processes, maintaining accurate records and following through on commitments.
• The ability to work collaboratively and ask for guidance when needed.
• A proactive approach to identifying missing information and resolving day-to-day problems.
• A genuine interest in developing project coordination and project management skills.
• Confident using Microsoft 365, particularly Outlook, Teams, Word, PowerPoint and Excel, including using Excel to maintain trackers and organise information.
• Comfortable learning new systems, tools and Microsoft technologies

Desirable

• Experience working with project plans, trackers or project management systems.
• Familiarity with CRM, resource planning or project management tools.
• Experience supporting customer-facing projects or working with multiple stakeholders.
• An interest in Microsoft technology, AI or Modern Work.
• An understanding of basic project management principles.

No formal project management qualification is required. Curiosity, organisation, reliability and a willingness to learn are more important to us.

What You’ll Get In Return

• Competitive salary, dependent on experience.
• 25 days’ annual leave, plus public holidays, with an additional day for each year of service, up to 5 extra days.
• Christmas shutdown, giving you time to switch off, recharge and spend time with loved ones.
• Health and wellbeing support, including a Health Cash Plan, mental wellbeing support, gym discounts and confidential support through our Employee Assistance Programme.
• Pension scheme, with a 3% employer contribution.
• Perks and discounts through Bravo Perks and Bravo Hub.
• Salary sacrifice options, including cycle-to-work and technology purchase schemes.
• Paid Microsoft training and certifications, subject to the relevant conditions.
• Learning and development opportunities, including access to leadership development programmes and opportunities to develop your project management knowledge.
• Hybrid Working
  
  

Ready to Apply?

If you’re organised, proactive and enjoy helping projects and people stay on track, we’d love to hear from you.

This could be a great opportunity if you’re looking to build practical project experience, learn from an experienced PMO team and explore a future career in project management.