Community Manager - Contractor

We are beauty lovers from Brooklyn. We create hair products with clinically proven results, working hard for you and for the environment too.  

 

Crafted to a higher standard. Our products are clinically proven, made with science-backed and responsibly sourced ingredients. We go a cut above clean, omitting over 1,300 ingredients. Certified cruelty-free and vegan.   

 
A future-conscious approach. We are emissions obsessed, committed to achieving Net Zero by 2035. Our eco-luxe packaging is made from recycled materials and is designed to recycle again. Certified B Corp and Climate Neutral.  

 

For you and the environment we make: Better Haircare, Mindfully Made.

Job Overview:


You’ll serve as one of the key voices of the brand across social channels, help maintain a thriving online community and support the team with administrative and operational tasks. This role is a contractor position, with the opportunity to work part time or full time. As a contractor, you will work from your own laptop.


Location: Brooklyn, NY (in office 2 days a week)

Hourly Rate: $28-$35 an hour


Responsibilities:


Community Management (Primary Responsibility)

  • Monitor and respond to comments, DMs, tags, and mentions across our social platforms including but not limited to two Instagram accounts, TikTok, Facebook, Youtube, and emerging channels
  • Repost UGC to Instagram Stories and help source and surface community content.
  • Maintain safe, friendly, on-brand community spaces by hiding spam and escalating issues when needed.
  • Flag noteworthy conversations, trends, and opportunities for brand engagement.

Content & Social Support

  • Upload approved content across platforms with accuracy and attention to detail.
  • Assist the team in organizing assets, maintaining content calendars, and tracking posting schedules.
  • Pitch social and community-driven content ideas informed by daily community interactions.
  • Contribute to team trend recaps with learnings, trends, themes, and performance notes.

Administrative & Operational Support

  • Assist with influencer/community seeding processes: collecting addresses, tracking shipments, maintaining spreadsheets.
  • Help with scheduling, meeting notes, and project coordination for the social team.
  • Manage community-related documentation, FAQs, responses, and internal communication updates.
  • Support cross-functional teams (Customer Support, Retail, Education) by sharing relevant community insights.


Ready to apply?

Please click the link that will bring you to our careers page. Submit your resume and a member of our team will be in touch as soon as they have had a chance to review.

Marketing

Brooklyn, NY

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