About Falvey Insurance Group

A Culture of Collaboration  

Falvey’s culture is grounded in collaboration and connection. We intentionally bring perspectives together, knowing that strong teamwork leads to better outcomes and shared success. 

As we’ve grown to more than 200 employees, we’ve remained intentional about preserving close collaboration across teams and recognizing the individuals who make our work possible. Through meaningful employee recognition, career development planning, and opportunities to connect, we invest in strong relationships that support our people and help them thrive. 

Summary of the Position

The Project Execution Analyst is a mid-level role responsible for helping drive consistent, visible, and timely execution of IT projects, enhancement work, and cross-functional delivery commitments. This position supports the Project Execution function by coordinating work across Software Development, Solutions, SQA, Infrastructure, Database, other IT specialized teams, and Operations / Business stakeholders; maintaining accurate project and Jira data; tracking risks, dependencies, and delivery dates; and ensuring project follow-up is clear before issues become delays.

This role is expected to operate with solid independence on assigned projects and workstreams while escalating risks, blockers, scope concerns, and date changes through Delivery & Quality leadership. The position requires strong organization, practical judgment, follow-through, and the ability to translate between technical teams and business stakeholders.

Position Functions

The position will also be responsible for: 

• Project Execution Coordination: Coordinate assigned IT projects, enhancements, production-readiness activities, and cross-team workstreams from intake through delivery, ensuring owners, next steps, due dates, and dependencies are clear.
• Jira Ownership and Data Accuracy: Maintain Jira as the source of truth for assigned work, including accurate issue status, ownership, parent/child relationships, sprint assignment, dependencies, priority, target dates, and supporting documentation.
• Sprint and Delivery Support: Support sprint planning, commitment review, mid-sprint health checks, and end-of-sprint analysis. Help ensure committed work is progressing early enough for development completion, SQA validation, and movement to UAT or sandbox within the sprint where applicable.
• Risk, Dependency, and Date Management: Identify risks, blockers, unclear requirements, resource constraints, and date slippage early. Document impacts, propose practical next steps, and escalate when commitments need leadership visibility or decision-making.
• Stakeholder Communication: Provide concise, accurate updates to technical teams, business partners, PE leadership, and IT leadership. Ensure project status reflects actual execution reality, not just optimistic target dates.
• Meeting Facilitation and Follow-up: Prepare agendas, capture decisions, document action items, follow up on open items, and ensure meetings result in clear ownership and measurable progress.
• Documentation and Decision Tracking: Maintain project documentation, delivery notes, requirements clarifications, implementation considerations, decision logs, and release-related artifacts in the appropriate systems such as Jira, Confluence, SharePoint, and Teams.
• SQA and UAT Coordination: Partner with SQA and business stakeholders to confirm acceptance criteria, testing readiness, UAT expectations, defect handling, and release timing. Help reduce handoff gaps between development, SQA, and business validation.
• Reporting and Metrics: Prepare project, sprint, risk, and execution reports using Jira, Ai Skills, Domo, or other approved tools. Highlight assigned work, completed work, QA/UAT status, blockers, date movement, and items needing decision or confirmation.
• Continuous Improvement: Identify process gaps and recommend improvements to Jira workflows, sprint execution, intake practices, project communication, documentation standards, and delivery tracking.

Knowledge, Skills, and Abilities

Knowledge:

• Project Execution Practices: Working knowledge of project coordination, project controls, action tracking, risk management, dependency management, and delivery reporting.
• Agile and SDLC Practices: Understanding of Agile, Scrum, Kanban, Waterfall, software development life cycle practices, QA testing, UAT, release planning, and production support considerations.
• IT Delivery Environment: General understanding of software development, infrastructure, database, support, automation, and business systems work sufficient to coordinate across technical and non-technical teams.

Skills:

• Communication: Clear written and verbal communication skills, including the ability to summarize complex status, risks, decisions, and tradeoffs for different audiences.
• Organization: Strong ability to manage multiple workstreams, track details, maintain clean follow-up, and keep commitments from drifting.
• Analytical Thinking: Ability to review project and sprint data, identify trends or gaps, and turn information into actionable recommendations.
• Tool Proficiency: Strong working knowledge of Jira and Atlassian products, with the ability to use dashboards, filters, reports, and structured issue data to support execution.
• Collaboration: Ability to work effectively with software developers, SQA analysts, solutions analysts, infrastructure resources, database resources, and business stakeholders.

Abilities:

• Judgment and Escalation: Ability to know when to resolve an issue independently, when to pull teams together, and when a risk or decision must be escalated.
• Follow-through: Ability to drive open items to closure without waiting for repeated direction.
• Adaptability: Ability to adjust to shifting priorities while preserving accurate documentation, clear communication, and delivery accountability.

Additional Skills:

• Jira Discipline: Ability to reinforce Jira hygiene, identify stale or incomplete tickets, and help teams maintain accurate sprint and project data.
• Delivery Awareness: Understanding that sprint success includes development completion, SQA test pass, and readiness for UAT or sandbox when applicable.
• Business Alignment: Ability to understand business priorities, clarify expectations, and ensure the project team is solving the right problem.
• Conflict Resolution: Ability to facilitate productive discussion when priorities, dates, ownership, or scope are unclear or contested.
• Process Improvement: Ability to identify recurring delivery issues and recommend practical improvements that improve transparency and accountability.
• Company-Centric Mindset: Focus on FIG's business needs, stakeholder confidence, delivery credibility, and quality outcomes.

Minimum Requirements

• Bachelor's degree in Information Technology, Business Administration, Computer Science, Project Management, or a related field; equivalent practical experience may be considered.
• Three to five years of experience in project coordination, project execution, business analysis, delivery operations, IT coordination, or a similar technology-focused role.
• Experience working with Jira or another structured work-tracking system in a software, IT, or operational delivery environment.
• Working knowledge of Agile, Scrum, Kanban, Waterfall, SDLC, QA, UAT, and release coordination concepts.
• Strong organizational, analytical, communication, and follow-up skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to manage multiple priorities independently while escalating risks and blockers appropriately.

Preferred Requirements

• Experience in insurance, financial services, MGA operations, or another regulated business environment.
• Experience with Atlassian products, including Jira, Confluence, dashboards, filters, boards, and reporting.
• Experience with Excel, Domo, Ai / ChatGPT / Skills, SharePoint, Teams, or similar collaboration and reporting tools.
• Familiarity with sprint capacity planning, project status reporting, delivery metrics, and post-sprint analysis.
• Certification or coursework in project management or Agile delivery, such as CAPM, PMP, CSM, PSM, or equivalent practical training.
• Experience coordinating QA, UAT, production readiness, release notes, or business validation activities.

Physical Requirements

Must be able to sit and work quietly for extended periods of time, operate a computer, and answer and communicate on a telephone.

Supervisory Responsibilities

• None

Working Conditions

Business-casual fast paced multi-tasking office environment.

Hours of Operations

This position supports our marketing efforts internationally. This position's work hours are Monday through Friday 9am - 5pm, in a hybrid work environment. Our hybrid environment is 3 days within our business-casual office environment. Of these 3 days in the office, Wednesday and Thursday are required, and employees may work from home the other 2 days. Our employees choose their schedule. This position will require occasional weekend work and after-hours follow-up to ensure that all team members can access and utilize systems.