Office Location: Slough

Hybrid working: Flexible, office days required during amazon eventing periods.

About ICP

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are  

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays.  We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence  

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

Want to make your mark with some of the world’s biggest consumer brands? As our Digital Media Manager, you will play a pivotal role in shaping our retail e-grocer media strategy. You’ll have the freedom to gain hands-on experience with some of the leading global consumer products.

About the team

This role sits within Reckitt In-House Media Trading team ‘Applied Media Science’ (via ICP). This team is responsible for the media planning & activation of digital media globally. We currently look after over 10 markets and are quickly growing. We work closely with both external partners such as our agencies and internal teams to ensure we are following Reckitt best practice, sharing learnings and driving our growth.

About the role

As our Digital Retail Media Manager, you will be a key driver of media performance on Amazon and other Retail Media activities (search and DSP). This is a fully hands on role where you will plan, activate, optimise and report on media campaigns. You will serve as the in house expert on Amazon, ensuring excellence in platform execution and delivering measurable growth for our brands.

Key Responsibilities:

• Work with media and commercial teams to define digital strategies and recommend ways to use Amazon channels to deliver against business objectives.
• Build, launch and manage end to end on-site campaigns on Amazon.
• Maintain platform hygiene, troubleshoot issues, and ensure all campaigns follow best practice.
• Deliver weekly and monthly performance reporting with clear insights and commercial implications.
• Translate platform data into actionable narratives for marketing, sales and senior stakeholders.
• Monitor daily pacing and performance metrics (ROAS, CTR, CPC, Share of Voice, impressions, sales uplift).
• Apply data driven optimisation techniques to improve delivery, efficiency and incrementality.
• Run A/B tests and support test and learn plans across creatives, bids, audiences and retailers.
• Ensure alignment with global media guidelines and data governance requirements.
• Contribute to developing playbooks, case studies and training materials.
• Educate cross functional teams on Amazon capabilities, best practices and emerging trends.
• Work closely with sales and eCommerce teams to connect media performance with commercial outcomes.
• Support and upskill the team, providing coaching, prioritisation support and quality control.

What we’re looking for:

• Experience activating Amazon campaigns in platform
• Strong knowledge of Amazon Ads and Amazon DSP and optimisation tools such as Pacvue, Skai
• Strong analytical skills and a natural affinity for numbers is key
• You must be able to analyse raw data, draw conclusions and develop actionable recommendations as needed.
• Strong organisational skills with ability to prioritise multiple deliverables and deadlines
• Confident communicator who can articulate media performance to non technical stakeholders.
• Experience in setting objectives, aiding with task prioritisation, and leading by example.
• Experience collaborating with sales, brand or shopper teams a plus.
• Passion for retail media, shopper behaviour, and digital performance marketing.
• Curious, proactive, and eager to experiment and test new ideas.
• Comfortable owning work end to end in a fast moving environment.
• You will be supported by a Lead & Head of in the team who will help and guide you with tasks to ensure performance objectives are met, as well as helping carve out your own training and development plan.

Why Join Us?

This is an exciting opportunity to shape the future of a business-critical platform, influence digital experience strategy, and work with cross-functional teams to deliver meaningful impact at scale.

Someone who exemplifies our ICP Values:

• Curious: Always learning, eager to explore endless possibilities.
• Inclusive: Diversity is our strength. Every voice matters and we can achieve more when we do it together.
• Focused: With clear vision and unwavering dedication, we progress forward and deliver excellence.
• Creative: Unleashing imagination, innovating boldly, and redefining possible.
• Trustworthy: Built on honesty, respect, and integrity we stand strong together.