About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.

Our end-to-end service often focuses on moving investigations from the on-line environment to the physical or off-line environment and this is when the Field Investigations Team is called upon to provide support to gather physical evidence of infringement. Typically, the team will use Market Survey, Test Purchases, Surveillance and undercover operations as evidence gathering tools.

Overview of the Role:

IP House is seeking Investigators with creative, analytical mindsets who are able to think quickly and adapt in dynamic situations. This role is ideal for individuals who are passionate about protecting intellectual property rights and safeguarding consumers from counterfeit and illegal products.

Investigators will conduct target research, perform undercover test purchases, process and document evidence, prepare investigative reports, and engage with suspected scammers and resellers to gather actionable intelligence.

This is a hybrid role based out of our Sao Paulo office, requiring days of onsite attendance.

Essential Duties and Responsibilities:

• Conduct online research to identify sellers, capture listing evidence, and investigate target identities.
• Communicate with sellers using assumed identities via phone, text, email, and online messaging platforms.
• Carry out undercover test purchases independently or in coordination with third-party volunteers.
• Receive, photograph, label, and document evidence while maintaining accurate chain-of-custody records.
• Maintain and regularly update tracking files, databases, and case management systems.
• Prepare detailed Investigation Plans and submit them for management approval.
• Compile and issue briefing plans to contracted resources, ensuring all instructions are clearly understood.
• Perform quality assurance reviews of Investigation Plans, briefing documents, reports, and other internal materials prior to distribution.
• Analyze and assess intelligence related to new and ongoing investigations.
• Coordinate the destruction of counterfeit or illegal products when required.
• Arrange travel logistics in support of investigative activities and enforcement operations.
• Travel as required to support field investigations, market surveys, undercover test purchases, and enforcement actions.
• Produce comprehensive and detailed investigation reports.
• Maintain a high level of accuracy and attention to detail across all reporting and documentation activities.
• Perform additional duties and responsibilities as assigned.

What You’ll Bring:

The ideal candidate will be highly motivated, adaptable, and capable of managing changing priorities in a fast-paced environment. This position offers significant growth opportunities, progressing from entry-level investigative tasks to more advanced and complex engagements.

Successful candidates will demonstrate:

• Strong internet research skills and proficiency with Microsoft Office applications.
• Excellent written communication skills with the ability to produce clear, comprehensive reports.
• The ability to follow detailed instructions accurately.
• Strong verbal communication skills and the ability to remain composed during challenging conversations.
• Confidence in presenting detailed case briefings to management.
• Exceptional attention to detail.
• The ability to thrive in a dynamic, fast-moving environment.
• Flexibility and adaptability, as priorities and assignments may change on short notice.
• Proficiency in speaking English is essential.

Why IP House:

IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.

Achieving this ambitious mission requires the collaboration of an exceptionally talented team.  We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.

We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.

Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.

IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.