Who We Are

MyndBridge is a workforce development and enrichment organization rooted in the communities of Nassau and Queens, New York. We deliver industry-recognized certification training, after-school enrichment programs, 1-day workshops, and in-school educational partnerships that create real career pathways for the people we serve. Our programs are only as strong as the sites that deliver them — and that starts with the person who runs the location.

The Role

This is not a support role. You run the site. You supervise Instructors and Case Managers day-to-day, own the participant experience at your location, and ensure every session starts and ends on time with zero operational failures. To the people who walk through that door every day — you are MyndBridge.

Who You Are

You have done this before. You know how to run a physical location — the schedule, the people, the logistics, the unexpected — and you handle it without being told twice. You are the person participants and staff look to when something goes wrong, and you resolve it before it becomes a problem. You take ownership of your site the way an owner takes ownership of their business. You are calm under pressure, organized by nature, and genuinely invested in the community you serve. When something is broken you do not wait — you fix it and flag it.

What You'll Own

•       Full daily site operations — scheduling, logistics, facilities, vendor coordination, and participant check-in from open to close

•       Day-to-day supervision of Instructors and Case Managers at your site — you are their operational lead

•       Participant experience at your location — first impressions, environment quality, on-site support, and the feel of the space

•       Independent problem resolution — you escalate with context and a proposed solution, not just a problem

•       Facility safety, cleanliness, and readiness to MyndBridge standards at all times

•       Coordination with the P&S Manager on program scheduling, staffing needs, and site-level reporting

•       Grant compliance documentation — attendance records, sign-in sheets, and participant data accuracy

•       SOP contribution — when something is not working, you identify it, document it, and bring a fix

What You'll Bring

Experience & Skills

•       2+ years in site management, operations coordination, program coordination, or facilities management — nonprofit, education, or community-based settings strongly preferred

•       Demonstrated experience supervising staff — you have managed people before and you are comfortable with accountability conversations

•       Proven ability to run day-to-day operations independently — without daily supervision or step-by-step direction

•       Strong organizational and logistics skills — you can hold multiple moving pieces simultaneously without losing track of any of them

•       Experience managing vendor relationships, facilities requests, and supply coordination

•       Familiarity with grant compliance documentation — attendance tracking, participant records, and funder reporting preferred

•       Deep connection to the Nassau or Queens community — lived or professional experience strongly preferred

•       Valid driver's license preferred

•       Bilingual English/Spanish a plus — not required

Technology

•       Google Workspace at a professional level — Sheets for scheduling and tracking, Gmail for staff and partner communication, Drive for documentation management

•       Familiarity with scheduling or program management tools — or demonstrated ability to learn quickly

•       Comfort with attendance and data entry systems — accuracy standards are non-negotiable in this role

•       Smartphone proficiency — reachable, responsive, and organized throughout the day

Compensation & Benefits

•       Base Salary: $44,000–$50,000 annually, commensurate with experience

•       ICHRA Health Benefit: $7,500 annually toward individual health coverage of your choice — you select the plan, MyndBridge funds it

•       401(k) with 3% Employer Match: MyndBridge matches 3% of your salary toward your retirement

•       Accrued PTO: paid time off covering vacation, personal, and sick time — accrued per the MyndBridge employee handbook

Career Path at MyndBridge

•       Level 2: Site Coordinator II (you are here)

•       Level 3: Senior Site Coordinator

•       Level 4: Regional Site Coordinator

•       Beyond: Operations Supervisor → Regional Operations Supervisor → Operations Manager → Senior Leadership

Advancement is based on demonstrated performance — competency, impact, and values alignment. As MyndBridge opens additional sites, Regional Site Coordinator and Operations Supervisor roles become available. The person who masters one site at MyndBridge is the natural candidate to shape how all sites operate.

MyndBridge is an equal opportunity employer committed to building a team that reflects the communities we serve.